What are the responsibilities and job description for the Clinic Manager position at IRONWOOD PHYSICIANS,P.C.?
We are fast-paced, high-volume oncology medical practice in Scottsdale seeking an experienced, professional, and detail-driven Office Manager to oversee daily operations and staff performance. This role is responsible for ensuring efficient office operations, exceptional patient service, and compliance with healthcare standards. The ideal candidate demonstrates meticulous attention to detail with a strong emphasis on precision and accuracy.
Key Responsibilities
- Manage day-to-day office operations and overall site performance
- Supervise, train, and evaluate administrative and clinical support staff
- Implement and maintain office policies, procedures, and workflows
- Oversee patient registration, scheduling, and office flow
- Handle patient and external complaints and resolve operational issues
- Ensure accurate handling of daily receipts and office reporting
- Maintain office supplies, equipment, and facility needs
- Generate routine operational and performance reports
- Step in to support office staff as needed
Qualifications
- Minimum of 5 years of management experience in a medical office or outpatient healthcare setting
- Strong leadership, communication, and organizational skills
- Experience with EMR systems and medical billing processes
- Knowledge of insurance procedures and healthcare regulations
- Proficiency with computers, typing, and standard office software
Education
- Bachelor’s degree in Business Management, Healthcare Administration, or a related field preferred, Master's Degree preferred.
We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K. We are an E.O.E.