What are the responsibilities and job description for the Branch Manager position at Ironwood Connection?
Description
VETERANS ENCOURAGED TO APPLY
Ironwood Connection is looking for an experienced Branch Manager who will direct and supervise the staff and day-to-day operations in their assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals.
Responsibilities
This job description is a general outline of the day-to-day duties to be expected and may not cover all job responsibilities that may be assigned by management.
VETERANS ENCOURAGED TO APPLY
Ironwood Connection is looking for an experienced Branch Manager who will direct and supervise the staff and day-to-day operations in their assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals.
Responsibilities
- Hires and trains qualified candidates for all roles.
- Oversees the day-to-day workflow of the branch.
- Provides recommendations for promotion and salary adjustment as appropriate.
- Collaborates with other branch sales managers and President to set reasonable sales and/or retail goals.
- Collaborates with President to set performance standards. Standards may be based on financial and operational goals and required compliance with internal, local, state, and federal policies, procedures, and regulations.
- Conducts regular staff meetings to ensure that goals and objectives are clearly communicated with branch staff; provides guidance and leadership to enable staff to meet these goals and objectives.
- Identifies training needs and opportunities; develops and implements a plan for meeting those needs.
- Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff.
- Participates in community activities to promote the organization and to build goodwill.
- Collaborates with other managers and district managers regarding advertising, marketing, and growth campaigns.
- Assists with start-up, development, and growth of new branches as needed.
- Performs other related duties as assigned.
- Excellent leadership and management skills.
- Excellent sales, customer service, and interpersonal skills.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to prioritize tasks, delegating when appropriate.
- Proficient with Microsoft Office Suite or related software.
- Associate’s degree and equivalent industry experience required. Bachelor’s degree preferred.
- At least three years of prior experience in a Warehouse Supervisor, Manager or Branch Manager role.
- Lifting up to 40 lbs. may be required infrequently.
- Must be able to remain in a stationary position 50% of the time.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- Must be able to navigate various departments of the organization’s physical premises.
- Medical, dental, life and vision insurance
- 401(k) Retirement Plan and Match
- Paid Time Off
- Specified Holiday Pay
This job description is a general outline of the day-to-day duties to be expected and may not cover all job responsibilities that may be assigned by management.