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Desktop Engineer L1

Iron Systems, Inc
Whitestown, IN Full Time
POSTED ON 6/2/2026
AVAILABLE BEFORE 7/1/2026
Job Description

  • As 1st and 2nd level support, first point of contact for user problems with hardware and software, including printer support (on site/remote/by phone).
  • Support the installation, configuration, and administration of client hardware and software and operating systems.
  • Provide support for activities that can be planned, such as network configuration, updates, and rollouts.
  • Support users with the installation and configuration of smartphones.
  • System documentation/FAQ and Knowledge Base.
  • Registration of service requests.
  • Documentation of inquiries and faults in a ticket system.
  • User management.
  • Patch management (MS operating systems, antivirus, etc.)
  • Basic Microsoft server activities complete your profile.
  • Skills include Zebra printer support, Windows support, etc.

Salary.com Estimation for Desktop Engineer L1 in Whitestown, IN
$53,439 to $67,010
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