What are the responsibilities and job description for the Senior Technical Program Manager - Hyperscale Data Center Delivery position at Iron Mountain?
Senior Technical Program Manager - Hyperscale Data Center Delivery
Boston, MA
Remote Eligible in Massachusetts - J0099746
Job Category: Project/Program Management Group
Job Type: Full time
Reqid: J0099746
Senior Technical Program Manager, Data Centers
Iron Mountain is seeking a high-performing, motivated Senior Technical Program Manager to join our Hyperscale Data Centers team. In this role, you will be responsible for orchestrating contractual compliance and technical alignment for multimillion-dollar hyperscale data center builds. You will lead cross-functional, geographically distributed teams to ensure the successful, on-time delivery of complex multi-megawatt data center projects per contractual requirements.
What You’ll Do (Responsibilities)
In this role, you will:
Lead Project Execution: Coordinate the end-to-end delivery of hyperscale customer deployments, including white space readiness and customer fit-out, while managing critical path project schedules.
Collaborate with Stakeholders: Serve as the primary point of contact between customers and internal teams (Sales, Design, Construction, and Operations) to ensure technical scope alignment and requirement fulfillment.
Manage Risk and Compliance: Proactively identify and resolve blockers, manage customer scope changes, and ensure all deliverables align with organizational standards and contractual obligations.
Scope: Manage customer scope changes and internal change requests including Non-Recurring Charges (NRCs), work orders, and technical scope updates.
Customer Review: Review and interpret customer service orders, statements of work, and technical requirements to ensure project scope is understood and deliverable.
Reviews: Coordinate hyperscale design reviews with customer engineering teams and internal design/construction teams to ensure technical scope alignment prior to deployment.
What You’ll Bring (Skills & Qualifications)
The ideal candidate will have:
Professional Experience: 10+ years of experience as a technical program manager supporting data center construction, technology operations teams, or infrastructure program management.
Technical Expertise: Knowledge of data center construction, data center infrastructure, data center commissioning, power distribution, cooling systems, and rack-level fit-out.
Leadership & Innovation: Proven ability to lead cross-functionally without direct control, create a sphere of influence, innovate processes, and excel in high-velocity, nebulous environments.
Education: Bachelor’s degree in a related field or equivalent work experience.
Travel: 10-15%
What We Offer (Benefits)
Compensation: Competitive salary and benefits aligned with your experience
Work-Life Balance: Flexible work options and generous paid time off to support your well-being
Health & Future: Comprehensive health, wellness, and retirement programs
Professional Growth: Opportunities for continuous learning and career advancement
#Li-Remote
Reasonably expected salary range: $123,500.00 - $164,700.00
Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.
Category: Project/Program Management Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
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Requisition: J0099746
Salary : $123,500 - $164,700