Client Partner

IRIS Software Inc. is seeking a talented Client Partner, Manufacturing Domain to manage the overall relationships for large clients.

This role is mandated with rapid business expansion within their assigned accounts. They are primarily responsible for managing and growing the P&L in terms of top line and bottom line and accountable for positioning, selling and delivering new service offerings and solutions to the clients to achieve targeted results.

Location – Charlotte area

Key Responsibilities

• Manage client relationships at one or more accounts with a clear focus on creating a top-notch client experience
• Customize industry prevalent engagement models to suit client requirements and delivers engagements on a multi-year roadmap. These include staff augmentation, managed capacity, managed services and business/ IT outcome-based models
• Creates opportunities to engage with client stakeholders in domain and technology specific dialogue to promote IRIS’ business interests and image as a thought leader
• Develop and execute an account plan to grow the relationship footprint and create new opportunities to best position IRIS in a competitive landscape
• Engineer deals and run the sales cycle by guiding the presales/ delivery teams
• Update the management on a frequent basis on the potential risks/ issues and opportunities in an account
• Handle escalations and negotiate with the customers, as required
• Practices a disciplined approach to forecast revenue every month and manage profitability of the account(s)

Required Skills and Experience

• Must have experience in managing IT engagements with clients in the industry for at least five years
• Background and acumen to understand client’s business, strategy and to keep up with industry trends such as regulatory imperatives
• Track record of managing and growing accounts
• Excellent written and oral communication skills with an ability to make effective presentations
• People-person with an innate ability to develop relationships at all levels of the client organization and maintain them on a longer term
• Ability to perform the role of a “trusted” advisor
• Understands nuances of the onsite-offshore delivery models and effectively partners with offshore counterparts.

What We Offer

• Competitive salary with performance-based incentives.
• Comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional development.
• A dynamic and inclusive work environment that values innovation and teamwork.

Interested candidates may share the detailed resume of them or may refer profile for the same at sudakhina.malhotra@irissoftware.com.

Thanks & Regards

Sudakhina Malhotra