What are the responsibilities and job description for the Regional Director of Operations position at Iris Senior Living?
Regional Director of Operations
IRIS Senior Living
📍 Oklahoma City, OK | Multi-site (Oklahoma & Texas)
💼 Full-Time | Travel Required
Job Summary
Iris Senior Living is seeking an experienced Regional Director of Operations to oversee multiple freestanding memory care assisted living communities across Oklahoma and Texas. This leadership role is responsible for driving occupancy, financial performance, regulatory compliance, and team development while ensuring an exceptional resident experience.
This is a field-based role requiring regular travel and strong on-site leadership presence.
You’ll partner closely with Executive Directors and Home Office leadership to execute strategy, build strong teams, and deliver results.
KEY RESPONSIBILITIES
Operations & Leadership
- Lead, coach, and hold Executive Directors accountable for performance
- Implement company strategies and operational standards
- Maintain consistent on-site presence across communities
Financial Performance
- Manage budgets, revenue, NOI, and expenses
- Analyze performance metrics and identify opportunities for improvement
- Support budgeting and forecasting processes
Team Development
- Foster a culture of accountability, engagement, and collaboration
- Address performance concerns and provide ongoing coaching
Resident Care & Experience
- Ensure high-quality care in partnership with clinical leadership
- Resolve resident and family concerns professionally and promptly
- Promote a culture of dignity, respect, and engagement
Compliance | Risk Management & Physical Plant
- Ensure compliance with state and federal regulations (AL/MC)
- Lead survey readiness and support successful inspections
- Oversee plans of correction and ongoing compliance efforts
- Regularly walk each community to review maintenance standards, suites, common areas, and adjacent grounds
Sales & Occupancy Growth
- Partner with sales and marketing teams to drive census growth
- Support execution of community-level marketing plans
- Monitor and improve lead conversion performance
QUALIFICATIONS
Required:
- 5 years of multi-site leadership experience in senior living, healthcare, or related field
- Proven success driving occupancy, financial results, and operational performance
- Strong knowledge of assisted living and/or memory care regulations
- Experience leading and developing teams
- Financial acumen and ability to translate data into action
- Strong communication, accountability, and decision-making skills
Preferred:
- Administrator’s License in Oklahoma and Texas (or ability to obtain)
Skills:
- Financial management and budgeting
- Leadership and team development
- Communication and problem-solving
- Data analysis and decision-making
REQUIREMENTS
- Based in Oklahoma City, OK
- Travel required: 25–50% (including overnight stays)
- Valid driver’s license and reliable transportation
- Ability to support operations during evenings/weekends as needed
- Ability to serve as Interim Executive Director, when needed, at OK and TX communities
Physical Requirements
- Ability to lift up to 50 lbs occasionally
- Frequent walking, standing, and mobility across communities
Why Work with IRIS Senior Living?
- Leadership role with direct impact across multiple communities
- Collaborative, mission-driven culture
- Opportunity to partner closely with executive leadership
- Meaningful work serving seniors and their families
Apply Now
If you are a results-driven, multi-site leader with a passion for senior living, apply today to join a growing organization making a difference.