Quality Analyst

Title: Quality Analyst

Location: US based - Parsippany NJ preferred

Who We Are:

Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And, we're proud to share we've received our Great Place to Work Certification for 2022!

AboutInnovation:

The Innovation Service Line guides clients throughout the innovation journey as they develop and launch new or improved products and services spanning a range of verticals. We help our clients develop the initial idea for a product/service, ensure the fully articulated description of the product/service resonates with consumers, confirm that prototypes of the product/service properly deliver on consumer expectations, and finetune the full mix prior to launch. This is accomplished using best-in-class services, including idea screening, concept testing, product testing, price and line optimization, package testing and volumetric forecasting.

What you can expect to be doing:

Quality control of consumer interviews and survey data

• Ensuring the quality and consistency of responses collected through our online surveys and face-to-face interviews conducted in our Retail Labs
• Reviewing responses to open-ended questions to identify inconsistent or unreliable interviews
• Monitoring survey quotas to ensure samples meet client expectations
• Conducting random checks on survey results to detect potential inconsistencies
• Reviewing videos collected during Mobile Eye Tracking studies to ensure the data is usable and of sufficient quality.

Monitoring the execution of fieldwork protocols

• Ensuring that fieldwork protocols defined with our partners are properly implemented during face-to-face studies:
• Visiting our own facilities or partner locations when necessary to verify that all fieldwork materials and installations (shelves, survey equipment, etc.) are compliant with project requirements.
• Ensuring teams have been properly briefed and that interviews are conducted according to the agreed protocols.
• Training or retraining field teams on our protocols when necessary

Monitoring and reporting on internal quality standards

• Supporting compliance with PRS IN VIVO internal quality processes:
• Ensuring Insights and Operations teams are familiar with PRS IN VIVO processes and able to apply them correctly.
• Reporting internal compliance status to global teams

This might be the job for you if you have:

• Located within reasonable distance of the Parsippany, NJ office.
• Flexible and willing to travel to our various field locations.
• Highly organized and detail-oriented
• Able to work independently
• Proactive mindset
• Good command of Microsoft Office, particularly Excel

If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to!

In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $48,000 to $52,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

What's in it for you:

At Ipsos you'll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos, how we're making an impact around the world, and more about our benefits and employee programs, please visit:

Why Work at Ipsos | US
Why Work at Ipsos | CA

Inclusive Workplace Commitment

Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data-they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

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