What are the responsibilities and job description for the Seasonal Direct Support Staff ***Overnight Shifts position at IPH?
SEASONAL CODE BLUE OVERNIGHT FACILITY - DIRECT SUPPORT STAFF
SUMMARY
IPH is currently accepting resumes for Full-Time (Seasonal) Direct Support Staff for our Seasonal Safe Haven Facility. This facility will provide a low-barrier, low-demand environment for homeless adults who have no other options for shelter and would otherwise be staying on the street. The approach ensures the most vulnerable members of the community have a safe, supportive place to sleep and be out of the elements, regardless of substance use/active addictions, mental illness, medication adherence, or other challenges that often limit shelter options.
Direct Support Staff maintains an emotionally and physically safe, supportive environment for shelter guests and ensures guests have access to basic accommodations and services, such as cots and linen, showers, laundry, dinner, hygiene items, etc.
Shifts include 12:30 AM-8:30 AM from mid-November through early April.
PRINCIPLE RESPONSIBILITIES, ACCOUNTABILITIES, AND DUTIES
Interacting with Guests
- Actively contribute to an emotionally and physically welcoming, safe, and supportive environment for shelter guests
- Engage guests using active listening, empathy, and patience
- Provide information about shelter services and communicate shelter expectations
- Manage interpersonal conflicts and misunderstandings between guests
- Implement de-escalation and crisis intervention techniques and respond effectively to emergency situations
- Maintain strict confidentiality in all areas: written, spoken, and observed communication
- Maintain professional boundaries
Providing Access to Shelter Services
- Facilitate the admission process each evening
- Serve meals and snacks for guests
- Provide access to showers, laundry, and hygiene items, as requested.
- Set up/break down/distribute cots, linens, and other supplies
- Label and store guests’ belongings in a secure area and provide access to belongings as needed
- Connect guests with community resources, as requested
Oversight of Shelter Facility
- Ensure the security and safety of the building and shelter guests by completing regular hourly rounds, monitoring entrances, and answering the door(bell) **
- Complete required documentation, including Shift Notes and Incident Reports
- Maintain a neat and clean environment by sweeping and mopping, dusting and wiping down surfaces, cleaning and organizing linens, emptying trash cans, and keeping storage areas tidy
- Ensure the dining area and dishes are cleaned following dinner service
- Ensure entrances are kept free of snow, ice, and other hazardous conditions, as needed
Professional Development
- Participate in Staff Trainings, including First Aid, CPR, and Narcan
- Participate in Staff Meetings
QUALIFICATIONS
- Experience in a human services setting and/or experience with the homeless population preferred
- Sensitive to the needs of the homeless community
- Strong interpersonal skills
- Basic computer skills
- Able to lift/carry up to 30lbs
- Ability to respond quickly, efficiently, and safely to crisis situations
Hours, Salary, & Benefits Information
- Hours: Evenings, overnights, and weekends
- Hourly position starting at $20.00/hour
Job Types: Full-time, Part-time, Temporary
Salary: $17.00 per hour
Schedule:
- 8 hour shift
- Overnight shift
- Weekend availability
IPH provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pay: From $20.00 per hour
Shift availability:
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
Salary : $17 - $20