What are the responsibilities and job description for the Quality Assurance Specialist - Chicago position at IPG?
Join the IPG Team!
Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions—we are a community that values safety, people, passion, integrity, performance, and teamwork. From tapes and films to packaging and protective products, as well as engineered coated materials and advanced packaging machinery, we develop innovative solutions that protect the world. Now, we are expanding our global team and looking for talented individuals like you!
Position Description
Title: QA Specialist II
Department: Operations
Immediate Supervisor: Corporate Quality Director
Status: Salaried Exempt
Position Purpose: The QA Specialist II is responsible for driving operational excellence and ensuring product and process quality across the site. This role integrates continuous improvement methodologies with quality assurance practices to enhance performance, reduce waste, and ensure compliance with internal and customer standards. The position works closely with site leadership, engineering, and operations teams to lead initiatives that deliver measurable improvements and maintain high-quality standards.
Principle Accountabilities
At IPG, you will find more than just a job—you will find a place where your success is our success. We pride ourselves on a culture built around strong relationships, where every team member plays a crucial role in our growth. Whether it is through cross-department collaboration, continuous training, or sustainability-driven initiatives, we create an environment where you can thrive.
Our commitment to sustainability influences everything we do, from designing eco-friendly products to minimizing waste in our production processes. We are dedicated to building a greener future while providing safe, supportive workplaces for our people.
With over 40 years of industry expertise and a proven track record of growth and innovation, IPG offers a stable, secure environment where you can flourish!
We offer competitive pay, extensive benefits that support you and your family, and exciting career development opportunities. Whether you are looking to enhance your skills or advance your career, we offer ongoing training and the support you need to succeed. Think big, dream bigger, and make an impact with IPG.
You belong here. Join us today!
Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions—we are a community that values safety, people, passion, integrity, performance, and teamwork. From tapes and films to packaging and protective products, as well as engineered coated materials and advanced packaging machinery, we develop innovative solutions that protect the world. Now, we are expanding our global team and looking for talented individuals like you!
Position Description
Title: QA Specialist II
Department: Operations
Immediate Supervisor: Corporate Quality Director
Status: Salaried Exempt
Position Purpose: The QA Specialist II is responsible for driving operational excellence and ensuring product and process quality across the site. This role integrates continuous improvement methodologies with quality assurance practices to enhance performance, reduce waste, and ensure compliance with internal and customer standards. The position works closely with site leadership, engineering, and operations teams to lead initiatives that deliver measurable improvements and maintain high-quality standards.
Principle Accountabilities
- Support and Lead (as assigned) all safety programs, fostering a culture of safety and compliance throughout the organization.
- Lead the implementation and sustainment of the Intertape Performance System (IPS) and drive continuous improvement initiatives across the site.
- Conduct and oversee in-process and receiving inspections (raw materials and components), ensuring proper disposition, documentation, and compliance with procedures.
- Investigate internal and customer nonconformances, drive root cause analysis, and implement effective corrective / preventative actions.
- Maintain and continuously improve quality assurance procedures, inspection/test records, and compliance documentation in accordance with retention policies.
- Manage and maintain the QC laboratory, ensuring equipment calibration, safety, efficiency, and organized workflow.
- Build and sustain 5S and visual management systems across quality and operational areas.
- Provide leadership, coaching, and support to cross-functional teams on continuous improvement and quality assurance methodologies.
- Support customer compliance documentation and respond to ad hoc inspection/testing requests for Protective Packaging products.
- Recommend and implement improvements to quality-related procedures, systems, and structures.
- Ensure effective communication and change management practices across all levels of the organization to successfully impact continuous improvement and quality initiatives.
- Perform other duties as assigned.
- Bachelor’s degree in technical field preferred (Engineering, Sciences, etc.),
- 2-4 years of quality and/or continuous improvement experience in a manufacturing environment.
- Proficient with Microsoft Word, Excel, Access, Outlook and Teams.
- Data analysis / statistical proficiency, including common software applications
- Demonstrated time management and organization skills.
- Ability to multi-task, deal with tight timelines, exhibit appropriate urgency in solving problems
- Ability to effectively communicate ideas, results, and most impactful priorities
- Proficient documentation skills. Can produce coherent, informative and intuitive content (both technical and nontechnical)
At IPG, you will find more than just a job—you will find a place where your success is our success. We pride ourselves on a culture built around strong relationships, where every team member plays a crucial role in our growth. Whether it is through cross-department collaboration, continuous training, or sustainability-driven initiatives, we create an environment where you can thrive.
Our commitment to sustainability influences everything we do, from designing eco-friendly products to minimizing waste in our production processes. We are dedicated to building a greener future while providing safe, supportive workplaces for our people.
With over 40 years of industry expertise and a proven track record of growth and innovation, IPG offers a stable, secure environment where you can flourish!
We offer competitive pay, extensive benefits that support you and your family, and exciting career development opportunities. Whether you are looking to enhance your skills or advance your career, we offer ongoing training and the support you need to succeed. Think big, dream bigger, and make an impact with IPG.
You belong here. Join us today!