What are the responsibilities and job description for the Inside Sales Representative (DF) position at IPG?
Join the IPG Team!
Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions—we are a community that values safety, people, passion, integrity, performance, and teamwork. From tapes and films to packaging and protective products, as well as engineered coated materials and advanced packaging machinery, we develop innovative solutions that protect the world. Now, we are expanding our global team and looking for talented individuals like you!
Position Description
Title: Inside Sales Representative
Department: Sales
Immediate Supervisor: Inside Sales Supervisor
Status: Non-Exempt Hourly
Position Purpose: This position will develop, service and grow relationships with distributor partners. The Inside Sales Representative reaches out to customers to promote new and existing products and services. This employee selects appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets.
Principle Accountabilities
At IPG, you will find more than just a job—you will find a place where your success is our success. We pride ourselves on a culture built around strong relationships, where every team member plays a crucial role in our growth. Whether it is through cross-department collaboration, continuous training, or sustainability-driven initiatives, we create an environment where you can thrive.
Our commitment to sustainability influences everything we do, from designing eco-friendly products to minimizing waste in our production processes. We are dedicated to building a greener future while providing safe, supportive workplaces for our people.
With over 40 years of industry expertise and a proven track record of growth and innovation, IPG offers a stable, secure environment where you can flourish!
We offer competitive pay, extensive benefits that support you and your family, and exciting career development opportunities. Whether you are looking to enhance your skills or advance your career, we offer ongoing training and the support you need to succeed. Think big, dream bigger, and make an impact with IPG.
You belong here. Join us today!
Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions—we are a community that values safety, people, passion, integrity, performance, and teamwork. From tapes and films to packaging and protective products, as well as engineered coated materials and advanced packaging machinery, we develop innovative solutions that protect the world. Now, we are expanding our global team and looking for talented individuals like you!
Position Description
Title: Inside Sales Representative
Department: Sales
Immediate Supervisor: Inside Sales Supervisor
Status: Non-Exempt Hourly
Position Purpose: This position will develop, service and grow relationships with distributor partners. The Inside Sales Representative reaches out to customers to promote new and existing products and services. This employee selects appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets.
Principle Accountabilities
- Act as the primary contact promoting IPG program and product solutions to effectively sell IPG’s comprehensive product lines to our distributor partners within assigned territory of smaller accounts (Standard and Basic) and emerging opportunities.
- Accountable for Revenue and Net CM$ for all distributors and all products within the assigned territory, while working with partner Territory Business Managers and Territory Account Representatives that support the territory.
- Support entire region by prospecting end user and distributor opportunities as assigned by the Director of Sales and Inside Sales Supervisor.
- Primary customer contact for Standard, Basic, and emerging opportunities as assigned by Director of Sales.
- Strict adherence to CRM software in a routine and timely manner with quality targets, initiatives and other appropriate sales activities.
- Keep management up to date with competitive information such as new products, competitive price books, and price increase and decrease letters.
- Work proactively with customer service and the pricing team to resolve any outstanding issues within 24 hours.
- Directs sales forecasting activities and sets performance goals accordingly.
- Manage distributor health and conduct quarterly business reviews to maintain and develop existing relationships
- High School Diploma required: Associate’s degree or equivalent experience preferred.
- 3-5 years of related experience.
- Outgoing, self-starter who can work independently.
- Excellent phone and interpersonal skills.
- Ability to organize and manage multiple priorities.
- Excellent interpersonal and communication skills.
- High performance individual a strong team player.
- Commitment to company values.
- Skilled with CRM software and Microsoft Office Suite
At IPG, you will find more than just a job—you will find a place where your success is our success. We pride ourselves on a culture built around strong relationships, where every team member plays a crucial role in our growth. Whether it is through cross-department collaboration, continuous training, or sustainability-driven initiatives, we create an environment where you can thrive.
Our commitment to sustainability influences everything we do, from designing eco-friendly products to minimizing waste in our production processes. We are dedicated to building a greener future while providing safe, supportive workplaces for our people.
With over 40 years of industry expertise and a proven track record of growth and innovation, IPG offers a stable, secure environment where you can flourish!
We offer competitive pay, extensive benefits that support you and your family, and exciting career development opportunities. Whether you are looking to enhance your skills or advance your career, we offer ongoing training and the support you need to succeed. Think big, dream bigger, and make an impact with IPG.
You belong here. Join us today!