What are the responsibilities and job description for the Channel Partner Manager position at IP Pathways?
Job Title: Channel Partner Manager
Department: Channel Sales
Location: Urbandale, IA
About us
IP Pathways is a premier Managed Service Provider (MSP) delivering cutting-edge, proprietary IT solutions and unwavering customer service. Since 2007, we’ve empowered clients to move faster, innovate boldly, and gain a competitive edge by Guiding IT Forward™ with creativity, excellence, and client-centric innovation.
Job Summary:
This exciting new position at IP Pathways is an opportunity for a talented and experienced Channel Partner Manager to develop a new channel program from the ground up. The primary role of the Channel Partner Manager is developing and executing a channel program for IP Pathways’ flagship cloud product, Adaptive Cloud.
Key Responsibilities:
- Develop and execute a comprehensive channel strategy and partner program designed to drive growth in Monthly Recurring Revenue (MRR).
- Participate in the creation and refinement of the marketing strategy that supports channel initiatives and partner recruitment.
- Identify, evaluate and prioritize opportunities for new partnerships, including assessing market gaps and areas with strong growth potential.
- Build and manage partner onboarding, training, and contracting processes to ensure a smooth and productive ramp-up.
- Analyze the competitive landscape to inform partner positioning, program enhancements and long-term strategy.
- Identify and engage in trade shows, conferences, and industry events to expand partner relationships and pipeline opportunities.
- Lead partner product, solution, and process enablement to ensure channel readiness and effective go-to-market execution.
- Develop and deliver standard presentations, sales playbooks, and enablement materials tailored for partner audiences.
- Maintain regular communication and conduct business reviews with channel partners and prospects to ensure alignment, foster collaboration, and uncover opportunities for improved performance or expanded engagement.
- Proactively identify partner capability gaps and collaborate internally and externally to address them, supporting stronger partner engagement and revenue growth.
- Demonstrate strong communication and relationship-building skills when engaging cross-functionally and with external partners.
Qualifications:
- Experience in indirect channel development, enablement, or partner management.
- 3 years of technology sales experience as an individual contributor.
- Excellent interpersonal and communication skills.
- Exceptional organizational and documentation abilities.
- High proficiency in Excel, Word, and PowerPoint.
- Experience in the information technology industry or with technology solutions.
- Experience in cloud solutions or security, risk, and compliance is preferred.
- Self-motivated with strong initiative; enjoys helping others, thinking creatively, and driving outcomes.
- Ability to travel up to 30%.
Why IP Pathways?
IP Pathways is an expert provider of hybrid IT solutions for small, medium, and enterprise companies by delivering world-class engineering services supported by high-touch customer service. Here are just some of the great reasons to work at IP Pathways:
- Competitive benefits package: Comprehensive healthcare, 100% company-paid disability and life insurance, and a 401(k) with company match.
- Work/life balance: IP Pathways believes in enabling families to be families. We proudly offer flexible and accommodating work schedules to meet your family’s needs and obligations.
- Ongoing training: Looking for a company who will consistently invest in developing your skills? IP Pathways will help you continue your educational pursuits and provide opportunities to become certified in some of the most sought-after technologies.
Next Steps
Ready to help shape our team and be part of a company that turns IT into a strategic asset? Apply now to join IP Pathways and help us continue Guiding IT Forward™.
Sponsorship/Relocation
Applicants must be authorized to work in the United States on a full-time basis. Sponsorship for employment visa status and relocation reimbursement are not offered for this position.