Behavioral Health Medical Secretary

Behavioral Health Medical Secretary

Full-Time

Iowa Specialty Hospital behavioral health department is dedicated to providing high-quality, patient-centered behavioral health care. We are seeking a dependable and detail-oriented medical secretary to support our clinical and administrative operations.

Monday-Friday (5-day work week).

Primary hours are Monday- Friday 8:00am – 4:30pm.

No holidays. No weekends.

Key responsibilities:

· Answer and route phone calls

· Schedule and reschedule patient appointments

· Maintain accurate patient records in the electronic health record (EHR) system

· Verify patient demographics, insurance information, and obtain required forms

· Process referrals

· Maintain confidentiality and comply with HIPAA regulations at all times

· Support clinicians with general office duties

Qualifications:

· Strong computer skills

· Excellent communication, interpersonal, and customer service skills

· Ability to handle sensitive information with discretion and professionalism

· Strong organizational skills and attention to detail

· Ability to multitask and remain calm in a busy clinical environment

· Previous experience as a medical secretary, medical receptionist, or healthcare front office staff preferred

· Experience in behavioral health, mental health, or substance use treatment settings is a plus

Desired Qualities: Compassionate and patient-centered approach; Reliable, punctual, and professional; Team-oriented with a positive attitude.

Provided Benefits:

IPERS

Short-Term Disability (Employer Paid Coverage)— New York Life

Basic Life and AD&D Insurance (Employer Paid Coverage)—New York Life

Employee Assistance Program—Connections

Access to professional services to help you deal with the following, but not limited to, financial, drug/alcohol or grief.

PTO

Optional Benefits:

Health Insurance (Wellmark BCBS)

Dental Insurance (Delta Dental)

Vision Insurance (Delta Vision)

Supplemental Life Insurance (New York Life)

Supplemental Insurance Plans (Aflac)

Flexible Spending Accounts (TASC)

Health Savings Account (Through local banks)

457 Retirement Savings Plan (First Citizens Trust Company)

Fitness Center Memberships

Iowa Specialty Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, status as a qualified individual with a disability, or status as a protected veteran.