Event Sales Manager

Job Description

Event Sales Manager at Firestone Country Club | Golf & Country Club in Akron, Ohio

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests, and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with over 130 country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at  Invited !

Job Summary

The Event Sales Manager is responsible for the active planning and execution of event sales at the club, working to enhance the member and guest experience and drive event revenue. The Event Sales Manager collaborates with the Event Sales Director to manage client relationships and ensure the successful coordination of all event sales. This position provides guidance to the Event Sales Coordinator and oversees the entire event sales process, from initial inquiry to post-event follow-up, while also contributing to the development of new business opportunities. The Manager plays a key role in achieving the annual event sales plan by maintaining high standards of service and operational excellence.

Key Responsibilities

• Support the execution of sales plans to drive event sales revenue, ensuring alignment with club goals and regional sales standards.
• Achieve targets by fostering a results-driven and collaborative sales environment.
• Monitor market trends and competitor activities to provide insights that support the development of sales strategies.
• Build and maintain relationships with clients and prospects through proactive engagement and networking opportunities within and beyond the club.
• Facilitate the client consultation process, offering recommendations and assisting in the development of event solutions that align with client expectations and club objectives.
• Gather and report client feedback to identify opportunities for service enhancements and improved client satisfaction.
• Ensure accurate documentation and tracking of event-related activities and expenses in compliance with financial and operational policies.
• Utilize sales management tools, such as Cater Pro and Power BI, to assist in tracking sales performance and managing event data effectively.
  
  

Additional Duties

• Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
  
  

Qualifications Required

• High school diploma or equivalent.
• A minimum of 2 years of experience in a commissioned sales role within the hospitality or events industry, with a proven track record of meeting or exceeding sales targets.
  
  

Preferred

• College coursework in hospitality, marketing, or a related field.
• Experience establishing marketing and prospecting programs to drive event revenues.
• Strong knowledge of Microsoft Office and event management software.
• Excellent communication and interpersonal skills, with the ability to build relationships with clients and staff.
• Strong organizational skills with the ability to handle multiple tasks and prioritize effectively
  
  

Physical Requirements

• Must be able to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Cable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
• Able to lift, carry, push, and pull up to 25 lbs. occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.
  
  

Work Schedule

• Attendance requirements for this position as outlined on the weekly schedule.
• Additional hours are required to meet deadlines of the position, including weekends and/or holidays.
  
  

What We Offer

We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked.

Benefits

While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:

Want to learn more? Visit www.invitedbenefits.com for full details.

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
  
  

Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.