Demo

Retention and Attendance Specialist

Invictus High School
Cleveland, OH Full Time
POSTED ON 12/1/2025
AVAILABLE BEFORE 1/15/2026

NATURE OF JOB: The retention and attendance specialist role involves a

multifaceted and multi-step process that will lead to an increase in student

attendance, family engagement, and with an aim to support student persistence to

graduation. As brick-and-mortar DOPRs typically have low attendance rates, the

primary goal of the retention and attendance clerk is to plan, develop, implement,

and/or lead any programs or initiatives that will yield greater student attendance.

This role is charged with engaging students to prevent dropout, through a variety of

communication mediums and home visits in support of students, their families, and

school system needs.

DUTIES AND RESPONSIBILITIES:

  • Monitor attendance in conjunction with the homeroom teachers and the

vocational specialists;

  • Document and publish attendance figures to school stakeholders regarding

the student population, emphasizing the at-risk attenders;

  • Reach out to at-risk population through multiple channels (all-call system,

direct phone calls, home visits when necessary, use of social media, text

messaging, email, and other);

  • Develop a plan and work to remove barriers to attendance;
  • Develop and implement interventions as needed to prevent dropout through

collaboration with all stakeholders, teachers, community members, and families;

  • Maintain thorough records of intervention efforts with each student, including

communication notes, to assess efficacy and encourage thoughtfulness in

adjusting strategies to meet student and stakeholder needs;

  • Act as a community contact/liaison among consulting groups and agencies to

foster community partnerships to help our students with the issues that prevent

regular attendance;

  • Monitor paperwork in conjunction with the enrollment specialists and EMIS

coordinator;

  • Assist in obtaining missing enrollment paperwork for students currently in

attendance. This includes, but is not limited to, proof of residency claims,

proof of income claims, immunization records, transcripts, free/reduced lunch

forms and other incomplete enrollment packet elements;

  • Build rapport with students in building and at school-sponsored events to

foster relationships between and among community members, impact the

student experience, and assist on necessary projects and tasks critical to the

operation of school;

  • Become familiar with and assist with the enrollment process to complete an

enrollment packet with a potential enrollee or answer any questions about the

enrollment process;

  • Assist vocational coordinator with necessary job visits and follow-ups for

employed students;

  • Attend mandatory system-wide events including graduation, graduation

rehearsal, and staff professional developments as scheduled throughout

the year.

QUALIFICATIONS:

  • High School Diploma or equivalency;
  • Bachelor’s degree preferred;
  • The ability to work both alone and in small group environments,

maintain professional communication skills through email, chat and

cloud-based document sharing;

  • The ability to work with urban, at risk youth (ages 16-23) to establish

ties and rapport;

  • The ability to maintain paperwork and digitally and via hard copies;
  • Office skills, cloud-based computing (Google apps), including email,

calendar, and drive, social media including Facebook, Twitter, and

Instagram, and OTJ programs including: BB Connect5, Survey

Monkey, and SalesForce ;

  • Strong critical and analytical thinking skills, ability to clearly and

concisely communicate with internal and external audiences;

  • Ability to collaborate and communicate effectively with a diverse

student body and staff;

  • Ability to travel for institutional directives;
  • Ability to work outside of a traditional work schedule;

SALARY: Commensurate with qualifications and experience.

TO APPLY: Send letter of application, resume, and three

letters of recommendation via email

POSITION WILL REMAIN OPEN UNTIL THE CORRECT CANDIDATE

HAS BEEN SELECTED:

Job Type: Full-time

Pay: $35,000.00 - $38,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $35,000 - $38,000

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