Talent Acquisition Manager - TurboTax Live

Intuit’s Talent Acquisition team is made up of the best recruiters & sourcers in our industry, and we thrive in a dynamic, fast-paced team environment. We are deeply focused on identifying, assessing, hiring, and mobilizing talent so that Intuit wins and our employees can do the best work of their lives. As members of the People & Places organization, we are stewards of Intuit's greatest strategic asset: our people.

In this highly strategic role, you will lead the Talent Acquisition strategy for our Local Onsite Expert Program. Historically, Intuit has empowered customers through our virtual expert network; we are now expanding that mission into the physical world by launching a nationwide footprint of Flagship, Retail, and Service locations. You will lead a team of talented recruiters responsible for hiring the onsite experts and leaders who will serve as the face of TurboTax in local communities across the USA.

Responsibilities

Responsibilities

Drive Strategic & Data-Driven Talent Acquisition

• Serve as a Strategic Talent Advisor: Develop and execute the forward-looking talent strategy for our new onsite model, aligning hiring velocity with business milestones and our Bold 2030 Goals.

• Onsite Operational Excellence: Partner closely with Real Estate, Legal, and Finance to ensure hiring is synchronized with lease-signing timelines and compliant with local onsite labor requirements.

• Advanced Analytics: Generate data-driven insights across funnel metrics and offer acceptance trends to influence executive decision-making. Diagnose root-cause issues in complex hiring funnels—such as location-specific supply constraints—and build targeted interventions.

• Scalable Sourcing Models: Design and manage concurrent hiring streams from both external marketing efforts and internal 'rehire' populations, optimizing the mix to meet seasonal demand.

• Process Innovation: Adapt recruitment systems (EH2.0, Workday, VEP) to manage location-based hiring, ensuring we are tracking and offering roles only in available markets.

Lead and Develop a High-Performing Team

• People Leadership: Manage, coach, and develop a team of recruiters, fostering a culture of shared ownership and agility in a rapidly evolving, 'first-of-its-kind' program.

• Capability Building: Elevate recruiting expertise in assessing for 'Growth' and 'Ambassador' mindsets—identifying talent that balances tax expertise with community-driven lead generation and brand advocacy.

• Agile Change Management: Lead the team through strategic pivots, such as adjusting shift schedules or expanding candidate pools to address market-specific gaps.

Cross-Functional Collaboration & Change Leadership

• One Integrated TA Team: Collaborate with peer TA leaders, HR Business Partners, and Workforce Planning to ensure seamless delivery of the onsite expert network alongside our virtual operations.

• Brand & Marketing Partnership: Partner with Marketing to align employer branding with the launch of our Flagship and Retail locations, ensuring a world-class candidate experience that mirrors our customer experience.

• Drive Change at Scale: Translate high-level strategy into clear action plans, ensuring the recruitment engine can respond quickly as new office locations are finalized.

Qualifications

Qualifications

• Leadership Experience: 8–10 years of experience in Talent Acquisition, with at least 3–5 years in a formal people management role leading a team of recruiters and sourcers.

• Operational Complexity: 3 years of experience managing high-volume, seasonal, or project-based hiring

• Data Fluency & Analytical Capability:  Advanced ability to synthesize complex data sets into actionable insights. Must have experience using data to diagnose bottlenecks and implementing scalable interventions.

• Executive Influence & Strategic Partnership: 5 years partnering directly with Director leaders.  Proven ability to negotiate strategic levers—such as compensation adjustments, shift flexibility, or sourcing budget increases—to mitigate hiring risks.

Cross-Functional Stakeholder Management: Track record of influencing partners outside of HR, specifically in Real Estate/Facilities, Legal, Finance, Marketing, and Analytics.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: