Director, Sales Operations

Overview

As the Director of Sales Operations for Mid-Market, you will be responsible for providing strategic leadership and direction to our sales operations function. You will work closely with the senior leadership team to design and implement sales strategies, processes, and tools that drive revenue growth and operational efficiency. You will also shape and manage the cross-functional execution of the most critical transformation initiatives of the Sales organization.

What you'll bring

• 10 years of experience in sales operations or revenue operations leadership roles, preferably in the Mid-Market, SaaS industry or a similar field
• Strong analytical and problem-solving skills, with the ability to interpret data and provide actionable insights
• Excellent project management and organizational skills, with the ability to prioritize and manage multiple initiatives simultaneously
• Deep understanding of sales processes, methodologies, and best practices
• Deep understanding of revenue operations strategies, including demand generation waterfalls, and top of funnel growth strategies
• Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels
• Results-oriented mindset with a focus on continuous improvement and achieving targets
• Strong leadership skills with demonstrated ability to lead change and drive execution.
  
  

How you will lead

• Collaborate with the Sales & Mid Market leadership team to define and implement sales operations strategies aligned with company goals and objectives
• Oversee and execute annual and quarterly revenue targets,, headcount and productivity targets
• Lead the MM Rhythm of the Business Cadences including Business Performance and Pipeline Inspection to bring insights and drive action across the MM Sales teams.
• Continuously evaluate and optimize processes to maximize sales effectiveness and efficiency
• Implement and maintain effective tools and methodologies to track and manage the sales pipeline, providing visibility into future revenue streams
• Partner with Sales Enablement to land the sales enablement strategy and initiatives that arm the sales teams with the tools, technologies, training and processes needed to sell more effectively and efficiently
• Work closely with Sales Innovation, and GTM Tech Ops to ensure seamless integration and alignment of sales technologies with sales processes
• Shape, deploy, and manage the execution of the critical sales team initiatives through strong project management and effective collaboration with internal stakeholders to drive alignment and achieve company goals
• Build and lead a high-performing sales operations team, providing coaching, mentorship, and development opportunities to ensure team members are motivated and engaged