Demo

Problem Manager & ITSM

Intraedge
Phoenix, AZ Contractor
POSTED ON 4/9/2026
AVAILABLE BEFORE 5/8/2026

Problem Manager

Phoenix, AZ

Longterm Contract

IT Problem Manager / Service Delivery professional with strong ITIL knowledge, handson ServiceNow experience, expertise in RCA, solid data analysis skills, and the ability to communicate effectively with senior leadership while driving longterm service improvements.
Problem Management & IT Service Management (ITSM)
Endtoend Problem Management ownership (identify analyze resolve prevent)
Strong understanding of ITIL processes (Problem, Incident, Change, Service Management)
Experience maintaining a Problem Register with RCA documentation and action tracking
Trend analysis to proactively prevent recurring incidents

Salary : $50 - $65

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