Medical Front Desk Receptionist

Job Overview

We are seeking a dynamic and detail-oriented Medical Front Desk Receptionist to be the welcoming face of our healthcare facility. In this vital role, you will serve as the first point of contact for patients, healthcare providers, and visitors, ensuring the front desk runs smoothly. Your enthusiasm and professionalism will help create a positive experience for everyone who walks through our doors. You will handle a variety of administrative and clerical tasks, manage patient scheduling, process medical billing and collections, and maintain accurate electronic health records (EHR). Your expertise in medical terminology, health information management, and office support will contribute to delivering exceptional patient care and efficient clinic operations.

Responsibilities

• Greet patients and visitors warmly, providing excellent customer service while managing check-in and check-out procedures
• Schedule appointments efficiently using EMR (Electronic Medical Records) systems preferebly has experience with eClinicalWorks
• Verify patient insurance coverage, process payments, and handle medical collections with accuracy and professionalism
• Review documentation for completeness and accuracy, ensuring compliance with HIPAA and clinical confidentiality policies
• Maintain and update patient records in various EHR systems while adhering to health information management standards
• Answer multi-line phone systems with proper phone etiquette, directing calls appropriately and taking detailed messages
• Assist with medical billing processes including CPT coding, ICD-9/10 coding, Medicare claims, and insurance verifications

Requirements

• Proven experience in a medical office setting with strong clerical skills and familiarity with EMR/EHR systems such as eClinicalWorks
• Knowledge of medical billing procedures including medical collection practices, CPT coding, ICD coding (ICD10), and health insurance processes
• Excellent customer service skills with the ability to communicate effectively in bilingual environments preferred
• Strong computer skills including proficiency in Microsoft Office applications
• Ability to review medical documentation accurately while maintaining strict confidentiality in accordance with HIPAA regulations
• Priormedical clinic experience highly desirable
• Exceptional organizational skills to manage appointment scheduling, patient records, and administrative support tasks efficiently

Join our team to make a meaningful difference in patient care! We are committed to fostering an energetic work environment where your skills shine. This paid position offers an excellent opportunity to grow your career in healthcare administration while supporting our mission to provide compassionate and efficient medical services.

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18 - $23