What are the responsibilities and job description for the IT Infrastructure Administrator position at Interstates Companies?
At Interstates, we don't just show up to work, we show up for each other. From our headquarters in Iowa to job sites across the country, we're doing award-winning electrical, controls, automation, and OT work that powers industrial facilities for clients here in the U.S. and around the world. Whether you're bending conduit, wiring panels, writing code, supporting projects, or helping things run behind the scenes, you'll be part of a crew that works hard, shares laughs, and takes pride in doing quality work. We believe in building strong teams, doing the right thing, and making a difference in the communities where we live. If you want to grow and do meaningful work, you'll feel at home here.
The Infrastructure Administrator is responsible for the administration, support, and security of Interstates' IT infrastructure. This role provides advanced Tier 2 support and maintains servers, networks, cloud platforms, and enterprise systems. It also manages user access, patching, backups, and routine infrastructure improvements. The position works closely with internal teams and vendors to troubleshoot complex issues and support technology initiatives. The Infrastructure Administrator helps ensure system reliability, security, and continuity of operations. Travel will be required and will vary according to business requirements but is not expected to exceed 35% of the employee's time. The role may require travel to job locations and other company or project sites to support infrastructure needs and ensure effective technology operations.
Key Responsibilities:
- Administer and maintain servers, virtual environments, network devices, and cloud platforms.
- Configure, deploy, and support hardware, software, and infrastructure services across the enterprise.
- Manage user access, permissions, group policies, and account lifecycle processes.
- Monitor system health, performance, and uptime; respond to and resolve escalated issues.
- Execute and improve patching, backup, replication, and disaster recovery processes.
- Support LAN/WAN, VPN, firewall, and connectivity issues for internal and remote users.
- Provide advanced Tier 2 troubleshooting for infrastructure, system, and application issues.
- Identify automation and standardization opportunities and document repeatable processes.
- Partner with vendors and internal stakeholders to implement and support technology solutions.
- Support security controls and compliance requirements.
Experience and Education:
- 3-5 years of experience in systems, network, or infrastructure administration.
- Hands-on experience with Windows Server, Active Directory, and Microsoft 365 / Exchange Online.
- Experience supporting virtualization platforms such as VMware or Hyper-V.
- Working knowledge of network infrastructure, including switches, routers, VPNs, and firewalls.
- Experience with patch management, backups, disaster recovery, and software deployment.
- Exposure to cloud and hybrid environments.
- Experience with scripting or automation tools such as PowerShell preferred.
- Strong troubleshooting, communication, documentation, and vendor collaboration skills.
- Bachelor's degree in IT-related field preferred, or equivalent experience.
What We Offer:
- Opportunities for professional growth and career advancement.
- Engaged, collaborative teams and a culture focused on innovation and quality.
- Support for licensure, continuing education, and professional development.
- Inclusive environment with competitive benefits.
Travel: Travel will be required and will vary according to business requirements. Travel should not exceed 35% of your time.
Accommodations: Reasonable accommodations will be made for qualified individuals with disabilities.
Compensation: The pay range for this position is $79,100 to $108,770 benefits. Our salary ranges are determined by the experience and education required, and level of responsibility. The range posted for this role represents a range that Interstates, in good faith, believes it is willing to pay at the time of this posting. The pay is determined by job related skills, training, education, and experience.
Interstates Describes Its Culture as: Family-Like:
- Caring co-workers treat each other like family
- Be treated like an individual, not just a number
- Flexible schedules allow you to focus on your personal life as well as work-life
- Lunch gatherings and social activities promotes fun and camaraderie
- Support charities and your community through events sponsored and hosted by Interstates
Benefits:
- Competitive Pay so you know you are valued
- 401(k) to help you plan for your future
- Health, Dental, and Vision Insurance with different options to meet your needs
- Vacation so you can focus on you
- Performance Bonus
- Established Career Paths to help plan your future
- Career Coaches that are focused on your success
Interstates may collect personal information as part of your job application, such as your contact details, work history, education, and any information you provide. This information is used only for recruitment, to evaluate your candidacy, and to meet legal requirements. For details about our privacy practices and your rights under the California Consumer Privacy Act (CCPA), please see ourPrivacy Policy. By applying, you acknowledge that you have reviewed this notice.
Interstates is an EEO provider and offers a drug-free workplace. Employment at Interstates is at-will and may be terminated at any time with or without notice or cause, except as otherwise provided by law.
Interstates is an Equal Opportunity/Affirmative Action Employer and provides a drug free work environment. All applicants will receive consideration for employment without regard to age, race, gender, creed, color, sex, sexual orientation, gender identity or expression, national origin, religion, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstates complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. A copy of our AAP is available upon request during regular business hours.
Salary : $79,100 - $108,770