Customer Solutions Specialist

Full-Time Customer Solutions Representative
Rate: $25–$30 per hour
Schedule: Full-Time 32 hours/week. Monday-Friday.

We’re currently looking for an outgoing, friendly, detail-oriented Customer Solutions Representative to join our parking operations team in Minneapolis. In this role you’ll manage a variety of office activities, oversee all communications and customer requests, handle special parking events, and ensure our customers and clients receive world-class service and support.

Interstate Parking is a rapidly growing managed parking solutions company headquartered in Milwaukee, Wisconsin with 500 team members operating over 400 locations with more than 85,000 parking spaces in geographic markets from California to Vermont. We’ve accomplished this by creating exceptional customer experience by implementing advanced technology and innovative marketing techniques. Our rapid growth means we’re always seeking to add highly talented and creative people to the Interstate team.

We truly value our people and the quality of our work environment.  In 2023 through 2025 we received Top Workplace recognition from the Milwaukee Journal Sentinel.  In addition, Interstate also earned national Cultural Excellence awards for Leadership, Innovation, Employee Well-Being, and Employee Appreciation.  We’re extremely proud of this recognition because it’s based entirely on feedback from our team members!  

Learn more: https://topworkplaces.com/company/interstate-parking/

Our rapid growth means we’re always seeking to add highly talented and creative people to the Interstate team.

Here’s what you’ll do:

Customer Service

• Sales of monthly parking contracts, validation accounts, and prepaid event parking.
• Resolve customer concerns and respond to requests and inquiries via phone and email. 
• Develop and maintain customer databases in an effort grow sales.
• Process citation disputes.

Here’s what we’re looking for:

• Independent, proactive, problem-solver.
• Outgoing personality with excellent communication and customer service skills.
• Focused, organized, flexible, and detail oriented.
• Strong written and verbal communication skills.
• One year of customer service experience required.
• High school degree required; associates degree preferred. 

Here’s what we offer:

• Highly competitive compensation.
• A dynamic and engaging culture - fun, collaborative, and team-focused.
• Competitive Benefits Package, 401k with Company Match

Apply Now!
Once your application is complete, our team will review your application and reach out regarding next steps!

• One year of customer service experience required.
• High school degree required; associates degree preferred. 

Salary : $25 - $30