Heavy Equipment Field Mechanic

Interstate Equipment Company is seeking a Heavy Equipment Field Technician to travel to customer sites to diagnose, repair, and maintain heavy machinery. Responsibilities include performing on-site mechanical repairs, interacting with customers to resolve issues, documenting work orders, and maintaining a clean and safe work environment. This role requires strong mechanical skills, problem-solving abilities, and a commitment to customer service and ongoing training.

Key responsibilities

• In-field repairs: Perform diagnostics, troubleshooting, and repairs on machinery and equipment at customer locations. This can include disassembling, reconditioning, and servicing components.
• Responsible for owning and maintaining tools.
• Customer service: Serve as a direct representative of the company, communicating clearly and professionally with customers to identify and solve their problems and ensure satisfaction.
• Safety and maintenance: Follow all safety rules, maintain a clean work area, and care for company tools and equipment.
• Professional development: Participate in company-sponsored training to stay up to date on new technologies and repair procedures for the equipment they service.

Requirements

• Minimum of 3 years of experience in heavy equipment service.
• Familiarity with CAT, John Deere, and Komatsu is a plus.
• Ability to quickly learn and use shop computer software; must be able to use a tablet to run diagnostic tests and enter job information.
• Capable of lifting up to 50 pounds regularly.
• Self-starter with initiative and a proven ability to taken ownership of responsibilities.
• Ability to make informed decisions quickly and independently.

This is a full time, hourly role that requires occasional overtime.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Heavy Equipment: 3 years (Required)

Work Location: In person