Product Owner

The ideal candidate is always looking for ways to improve a product or service to make it better, faster, and more user-friendly. You are responsible for producing technology solutions from concept to delivery that satisfy customer needs in alignment with our overall strategy.

Responsibilities

• Manage a portfolio of IT products and applications, ensuring successful completion and alignment with business needs for both internal and external users
• Serve as a Product Owner to guide products through all lifecycle stages, ensuring efficiency, quality, and alignment with strategic goals.
• Work with business SMEs, internal teams, external agencies, and vendors to define product scope, identify IT-enabled solutions, and support procurement and implementation processes.
• Create and prioritize product backlogs and maintain roadmaps that align with long-term IT strategies and changing user and state needs.
• Oversee product releases, ensure readiness for deployment, monitor performance, gather feedback, and manage risks affecting delivery or budget.
• Collaborate with business and IT leadership to define and track performance metrics, ensuring all products and processes meet state, federal, and IT governance requirements.
• Manage relationships with vendors and service providers, overseeing performance, resolving issues related to interoperability, and ensuring adherence to service level agreements (SLAs) and availability targets.
• Oversee product IT financials, including budget planning and monitoring, while providing leadership with regular updates on product status, risks, and strategic roadmap progress.
• Lead and manage cross-functional fusion teams, ensuring effective collaboration among IT, vendors, and business units to deliver solutions that align with business needs and budget constraints.

Qualifications

• Experience in Project management: planning/managing scope, budget, timeline, resources; coordinating project activities. Required 5 Years
• Experience in Product ownership, portfolio management Required 2 Years
• Experience in Requirement elicitation, documentation and articulation between teams Required 5 Years
• Proficient understanding of the software development lifecycle and related methodologies Required 5 Years
• Experience partnering with vendor project teams, managing relationships and vendor management Required 5 Years
• High quality documentation: project plans, status updates, presentations, requirements, user stories, process maps, instructions Required 5 Years
• Demonstrated strong communication skills across technical teams and business stakeholders, specifically to leadership - setting/resetting expectations Required 5 Years
• Guide stages of agile software development, including user story development, sprint planning, and prioritization of the product backlog. Required 3 Years
• IT vendor management Required 3 Years