What are the responsibilities and job description for the Systems and Software Administration Specialist position at International?
Position Overview
Step into a role where technology, problem-solving, and collaboration come together. As a Systems and Software Administration Specialist, you’ll play a critical role in keeping systems running smoothly, software access seamless, and users supported across the organization.
You’ll be at the center of operations—partnering with internal teams and external suppliers to manage software licensing, streamline access, and resolve issues before they impact the business. This is an opportunity for someone who enjoys digging into technical challenges, improving processes, and making a tangible impact every day
Responsibilities
Drive System & Tool Excellence
This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting https://careers.international.com/#benefits.
The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.
Company Overview
About TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light-duty commercial vehicles. “Transforming Transportation Together. For a sustainable world.”: this intention underlines the Company’s ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth.
About International
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit International.com.
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@International.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
Step into a role where technology, problem-solving, and collaboration come together. As a Systems and Software Administration Specialist, you’ll play a critical role in keeping systems running smoothly, software access seamless, and users supported across the organization.
You’ll be at the center of operations—partnering with internal teams and external suppliers to manage software licensing, streamline access, and resolve issues before they impact the business. This is an opportunity for someone who enjoys digging into technical challenges, improving processes, and making a tangible impact every day
Responsibilities
Drive System & Tool Excellence
- Own and maintain the enterprise tool catalog, ensuring it is accurate, user-friendly, and reliable.
- Manage system updates, enhancements, and access requests with a focus on efficiency and quality.
- Act as a go-to problem solver for catalog-related issues, leading troubleshooting efforts and coordinating resolutions.
- Oversee licensing for proprietary and OEM software, ensuring users have the access they need—when they need it.
- Track usage and compliance, proactively identifying gaps and optimizing license allocation.
- Partner with vendors and internal teams to manage provisioning, renewals, and upgrades seamlessly
- Serve as a key point of contact for suppliers, fostering productive and responsive working relationships.
- Coordinate projects, timelines, and deliverables to keep initiatives moving forward.
- Take ownership of escalations, driving issues to resolution with clarity and urgency.
- Manage user roles and permissions to ensure secure and appropriate access across systems.
- Support users with timely, effective solutions to access and system challenges.
- Continuously identify opportunities to improve workflows, strengthen controls, and elevate the user experience.
- Bachelor's degree and at least 5 years of account services experience
- Master's degree and at least 4 years of account services experience
- At least 8 years of account services experience
- Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
- A sharp analytical mindset and a natural ability to solve problems.
- Independence and accountability, with the ability to juggle multiple priorities.
- Flexibility and resilience in a dynamic, evolving environment.
- Strong technical aptitude, including a foundation in databases and system concepts.
- Understanding of access management and governance best practices.
- Clear, confident communication skills for working across teams and with external partners.
- Experience with software administration, tool catalogs, or license management systems - a plus.
- Familiarity with proprietary software environments and OEM/vendor ecosystems- a plus.
- Experience managing escalations and cross-functional issue resolution- a plus.
- Project coordination or project management experience- a plus.
This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting https://careers.international.com/#benefits.
The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.
Company Overview
About TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light-duty commercial vehicles. “Transforming Transportation Together. For a sustainable world.”: this intention underlines the Company’s ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth.
About International
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit International.com.
- International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@International.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
Salary : $103,200 - $154,800