What are the responsibilities and job description for the Quality Operations Supervisor position at International?
Position Overview
International’s IC Bus Plant is growing, and we’re looking for a Quality Operations Supervisor who is passionate about leading and developing people while delivering strong quality results. This hands-on role is ideal for a leader who enjoys coaching teams, building trust on the manufacturing floor, and creating a culture of accountability and continuous improvement. You will lead Group Leads and up to 50 hourly employees, supporting their growth while ensuring quality, safety, and performance goals are achieved. Partnering closely with Operations, Tooling, Staffing, and Forecasting, you’ll help protect the customer by empowering teams to own quality at every step of the process.
The IC Bus Plant runs a 4x10 production schedule (Mon-Thurs, 5:00AM – 3:30PM).
This role will support production and may need to cover production recovery times including Fridays and weekends as needed.
Responsibilities
This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting https://careers.international.com/#benefits.
The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.
Company Overview
About TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light-duty commercial vehicles. “Transforming Transportation Together. For a sustainable world.”: this intention underlines the Company’s ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth.
About International
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit International.com.
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@International.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
International’s IC Bus Plant is growing, and we’re looking for a Quality Operations Supervisor who is passionate about leading and developing people while delivering strong quality results. This hands-on role is ideal for a leader who enjoys coaching teams, building trust on the manufacturing floor, and creating a culture of accountability and continuous improvement. You will lead Group Leads and up to 50 hourly employees, supporting their growth while ensuring quality, safety, and performance goals are achieved. Partnering closely with Operations, Tooling, Staffing, and Forecasting, you’ll help protect the customer by empowering teams to own quality at every step of the process.
The IC Bus Plant runs a 4x10 production schedule (Mon-Thurs, 5:00AM – 3:30PM).
This role will support production and may need to cover production recovery times including Fridays and weekends as needed.
Responsibilities
- Lead, coach, and develop Quality Inspectors and Group Leads to build a high performing, engaged team
- Own and continuously improve the inspection process to ensure customer protection and zero tolerance for quality deviations
- Drive root cause analysis using structured problem-solving methods and ensure timely, effective corrective actions are implemented
- Partner with manufacturing leadership to establish, execute, and sustain containment actions when quality issues arise
- Collaborate cross-functionally with Operations, Tooling, Engineering, and Staffing to resolve quality concerns and improve processes
- Track, analyze, and report plant KPIs related to quality, safety, cost, and delivery, and use data to drive decisions
- Lead daily quality reviews and communicate trends, risks, and action plans to stakeholders
- Support visual management systems and standard work to reinforce quality expectations on the shop floor
- Bachelor's degree and at least 2 years of production/manufacturing experience
- Master's degree and at least 1 year of production/manufacturing experience
- At least 5 years of production/manufacturing experience
- Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
- Strong people leadership skills with the ability to mentor and develop employees
- Proven team-building capabilities that promote engagement and accountability
- Self-driven, self-motivated, and customer-focused mindset
- Ability to understand and manage performance, quality, and cost data in a manufacturing environment
- Excellent time management, scheduling, and forecasting skills
- Proficiency in MS Office, especially Excel; Kronos and/or BAAN experience is a plus
- Familiarity with visual management tools (5Y, 3 Diamond boards)
- Ability to manage a diverse workforce and build effective relationships at all organizational levels
- Strong written and verbal communication skills
This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting https://careers.international.com/#benefits.
The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.
Company Overview
About TRATON
With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light-duty commercial vehicles. “Transforming Transportation Together. For a sustainable world.”: this intention underlines the Company’s ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth.
About International
From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite® aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit International.com.
- International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HUB@International.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.
Salary : $74,400 - $111,600