ServiceNow SAM Pro Consultant

About ISG

International Solutions Group (ISG) – An award-winning IT services company. Our company is based in Herndon, VA with offices in all major cities across the United States. We have been a trusted partner to some of the world’s biggest companies for almost 22 years. At ISG we provide high-quality solutions in several areas of IT and build customized solutions for our clients.

Hi,

Here is our open requirement which can be filled immediately. Kindly respond to this requirement with your contact info and required details to speed up the interview process.

Job Title: ServiceNow SAM Pro Consultant

Location: Mclean, VA

Duration: 12 Months

Primary Skills: Implementation & Configuration, Integration, Governance & Compliance, ITAM, ITSM, ITOM, and CMDB modules

Responsibilities:

• Develop and configure SAM Pro publisher packs (Microsoft, Oracle, Adobe, SAP, etc.)
• Customize license models, metrics, and reconciliation rules
• Configure workflows for reclamation, normalization, and compliance reporting
• Build integrations with SCCM, ILMT, Flexera, and other discovery tools
• Develop REST API and web service connectors for external systems
• Maintain CMDB accuracy and ensure proper linkage with SAM Pro
• Troubleshoot SAM Pro jobs, reconciliation issues, and license calculations
• Perform health checks and optimize SAM Pro performance
• Ensure audit readiness and compliance with vendor licensing terms
• Provide reporting dashboards for license usage, compliance, and optimization
• Work closely with ITAM, HAM, procurement, and compliance teams
• Provide technical guidance and training to stakeholders

Requirements:

Experience:

• 10 years of ServiceNow platform development
• 3 years of hands-on experience with SAM Pro implementations

Technical Skills:

• Strong knowledge of ServiceNow ITAM, ITSM, ITOM, and CMDB modules
• Expertise in scripting (JavaScript, Glide), APIs, and integrations
• Familiarity with web technologies (XML, HTML, REST, SOAP)

Soft Skills:

• Strong communication and client-facing ability
• Analytical mindset for license optimization and compliance

Thanks & Regards,

Pradeep Kumar

International Solutions Group, Inc.

Email:

Direct: