Quality Assurance Intern

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. SCOPE OF WORK: The Quality Assurance Intern will assist the Deputy Director of Programs in coordination with the Program Managers at the Tucson and Phoenix office of the International Rescue Committee (IRC) in maintaining compliance with grant requirements and organizational policies. This internship supports data tracking and program improvement initiatives within a nonprofit, providing hands-on experience in quality assurance while maintaining data accuracy and ensuring compliance with grant requirements. RESPONSIBILITIES: • Data Management: Assist in maintaining accurate records for grant compliance and assist in updating compliance-related documentation. • Quality Assurance Support: Assist in implementing quality assurance systems and tools and assist in preparing for audits and compliance reviews. • Client Feedback: Assist in collecting and summarizing client feedback to enhance service quality through grievances and identify areas of improvement • Administrative Support: Assist with filing client documentation and identifying gaps in services using internal tracking tools • Other duties as assigned. LEARNING OUTCOMES: Learning and Development: • Gain practical experience in quality assurance and nonprofit compliance. • Learn database management and tracking skills.Team Collaboration: • Support program teams in achieving quality improvement goals. • Contribute to a positive team environment. Skill Development: • Improve attention to detail and organizational skills. • Enhance communication skills through hands-on experience.REQUIREMENTS:Minimum Qualifications: • Microsoft Excel, data entry and other record keeping experience. • Interested in nonprofit management and quality assurance. • Strong attention to detail and organizational skills. • Effective communication skills, both written and verbal. • Ability to work collaboratively in a diverse team environment. • Database administration skills preferred but not necessary. • Prior experience and interest working with refugees and immigrants or knowledge in quality assurance preferred but not necessaryThis position reports to the Meheria Habibi IRC leading the way from harm to home. IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality. Cookies: https://careers.rescue.org/us/en/cookiesettings US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources.

Salary : $5 - $143