What are the responsibilities and job description for the Case Management Intern - UNPAID position at International Rescue Committee?
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Internship Overview
The Case Management Intern position is an opportunity for individuals to learn about and support the case workers in providing services to newly arrived refugees. The Case Management Intern will carry a small caseload of refugee clients under the supervision of a case worker to provide key services such as community navigation, vital document acquisition, home safety orientations, and service planning. This internship is an opportunity to learn more about the nuances of refugee resettlement and the experience of a caseworker within the social work field.
SCHEDULE: 12-15 hours per week, 4-month/1 semester minimum
START DATE: January 7, 2026
Responsibilities
The Case Management Intern will gain much knowledge about the process of resettling newly arrived refugees and will gain experience in completing the logistical tasks. Interns will gain case management experience and learn how to provide services for refugee populations. Interns will be given the opportunity to interact with clients directly and find creative ways to communicate while encouraging the clients to be self-sufficient. Interns will also learn about documentation that is required by the government, and they will become familiar with working with government entities such as the Social Security Administration and US Citizenship & Immigration.
Requirements
TO APPLY: Interested applicants should submit an online application here. Qualified applicants will be selected for an initial phone screening starting in late October and continuing through mid-December or until all positions are filled. Spring intern orientation will be held January 7, 2026.
QUESTIONS? Email ircdenver.volunteer@rescue.org
This is an unpaid internship position. No financial compensation, including compensation for relocation, is available.
Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Cookies: https://careers.rescue.org/us/en/cookiesettings
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
Internship Overview
The Case Management Intern position is an opportunity for individuals to learn about and support the case workers in providing services to newly arrived refugees. The Case Management Intern will carry a small caseload of refugee clients under the supervision of a case worker to provide key services such as community navigation, vital document acquisition, home safety orientations, and service planning. This internship is an opportunity to learn more about the nuances of refugee resettlement and the experience of a caseworker within the social work field.
SCHEDULE: 12-15 hours per week, 4-month/1 semester minimum
START DATE: January 7, 2026
Responsibilities
- Carry out the core services required for refugee resettlement under the supervision of a caseworker
- Meet with clients at the IRC office and in their homes
- Provide logistical and coordination support as well as direct client assistance for pre- and post-arrival
- Communicate with clients by phone and in-person using interpretation services
- Develop resources and instruction materials for clients and for volunteers assisting clients with services
- Transport clients to appointments and assist them in navigating community resources
- Administrative assistance – case-noting activities with clients, case filing, and supporting the team to complete various admin tasks
The Case Management Intern will gain much knowledge about the process of resettling newly arrived refugees and will gain experience in completing the logistical tasks. Interns will gain case management experience and learn how to provide services for refugee populations. Interns will be given the opportunity to interact with clients directly and find creative ways to communicate while encouraging the clients to be self-sufficient. Interns will also learn about documentation that is required by the government, and they will become familiar with working with government entities such as the Social Security Administration and US Citizenship & Immigration.
Requirements
- Ability to perform duties independently
- Safe driving record and ability to transport clients in a reliable personal vehicle
- Excellent communication skills
- Cross cultural and leadership experience
- Flexibility in a fast-paced environment where priorities and tasks can change rapidly
- Ability to maintain and respect client’s confidentiality
TO APPLY: Interested applicants should submit an online application here. Qualified applicants will be selected for an initial phone screening starting in late October and continuing through mid-December or until all positions are filled. Spring intern orientation will be held January 7, 2026.
QUESTIONS? Email ircdenver.volunteer@rescue.org
This is an unpaid internship position. No financial compensation, including compensation for relocation, is available.
Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Cookies: https://careers.rescue.org/us/en/cookiesettings
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
Salary : $5 - $143
