Secondary Quality Control Spotter

Position Summary

The Secondary Quality Control Spotter is a specialized field operations role focused on increasing company recovery performance by targeting overlooked, delayed, and high-probability repossession opportunities during both daytime and nighttime operational windows. This position supports overall company recovery goals by working aged accounts, previously located vehicles, employment locations, and LPR opportunities that may not be fully captured through standard recovery operations.

This role is designed for experienced recovery professionals who can work independently, manage multiple zones, and consistently produce recoveries through strategic fieldwork.

Reporting Structure

This position reports directly to the Area Market Manager and indirectly to the Senior Operations Manager.

Key Responsibilities

Primary Focus Areas

• Locate vehicles previously identified but inaccessible (“blocked in”) during prior attempts
• Recheck and monitor known high-probability locations
• Work Places of Employment (POEs) during daytime hours
• Respond to License Plate Recognition (LPR) hits
• Target accounts 5 days old or older unless directed otherwise
• Prioritize direct client accounts before forwarder accounts
• Cover multiple assigned zones within a market efficiently
• Identify missed recovery opportunities and convert them into completed recoveries

Secondary Responsibilities

• Maintain detailed account notes and field updates
• Coordinate with recovery agents and management on live opportunities
• Assist with quality control on aging inventory
• Support company recovery percentage goals
• Adjust schedule and routes based on market needs and management direction

Position Expectations

Production Standards

• Average 7–10 vehicle recoveries/locations per week
• Maintain 100,000 LPR scans monthly
• Demonstrate consistent productivity across assigned zones
• Deliver strong follow-up results on previously worked accounts

Performance Standards

Successful candidates must demonstrate:

• Strong self-management
• High urgency and follow-through
• Strategic route planning
• Effective time management
• Consistent communication with management
• Ability to work independently in the field
• Flexibility to operate during daytime or nighttime shifts as needed

Schedule & Availability

• Full-time position
• Both daytime and nighttime opportunities available based on operational demand
• Flexible scheduling based on assigned market needs
• Weekend availability may be required

Compensation

Base Pay

• Starting salary: $40,000 annually

Incentive Pay

• $30 commission per completed recovered vehicle

Expected Earnings

Based on production expectations, projected annual compensation is:

• $50,000 – $60,000 annually (salary commission)

Top performers may exceed this range.

Qualifications

Required Experience

• Prior repossession, field investigation, skip tracing, or recovery experience required
• Proven ability to work independently and produce results in the field

Preferred Experience

• LPR system experience
• Strong knowledge of local market geography
• Experience handling multiple zones or territories

Requirements

• Valid driver’s license
• Clean driving record
• Ability to sit/driving for extended periods
• Ability to use company technology platforms and apps
• Professional demeanor in public environments

Ideal Candidate Profile

The right candidate is motivated by performance pay, understands how to create recoveries from missed opportunities, and takes ownership of results.

This is not an entry-level route position. This is a performance-based opportunity for an experienced operator who can think critically, stay productive, and deliver measurable results.

Why This Role Matters

The Secondary Quality Control Spotter directly impacts company revenue, recovery percentages, and client performance by converting accounts that might otherwise go unrecovered.

Apply If You Are

• Experienced in recovery operations
• Competitive
• Self-motivated
• Comfortable working independently
• Driven by production bonuses
• Skilled at finding opportunities others miss
• Adaptable to day or night operational needs

Job Type: Full-time

Projected Total Compensation: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: On the road

Salary : $50,000 - $60,000