IT Business Analyst

Position Title
JOB DESCRIPTION
IT Business Analyst Containerboard and Recycling – PL 11

Pay Rate
$99,000 - $110,000

Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP’s annual and long-term incentive plans.

Category/Shift
Salaried Full-Time

Physical Location:

1740 International Drive

Memphis, TN 38197

Key Accountabilities
The Job You Will Perform:
A business analyst supports product owners and bridges business needs and delivery teams by providing context, translating priorities into requirements, and ensuring solutions align with business goals.

• Background & Domain Expertise
• Experience in a technical product environment
• Domain knowledge including understanding of technology and systems, knowledge of industry trends and familiarity with business strategy and goals for given product
• Communication, Collaboration & Team Enablement
• Strong communication and collaboration skills
• Help agile development team members gain a deeper understanding of the business benefits and objectives behind each user story, feature and project
• Leads projects associated with reporting, analytics, and applications for the Containerboard business
• Requirements & User Story Development
• Assists product owners with translation of business and customer objectives into specific requirements
• Writes user stories that require heavy business context
• Scope, Change & Validation
• Facilitates scope change discussions and provides recommendations to product owners
• Assists product owners in validating that business requirements are met
• Stakeholder Partnership & Vendor Enablement
• Shares and documents business context and expertise with managed service providers (MSP) to assure business needs are met
• Creates a partnership with business counterparts and acts as an advisor on how to best create a solution for business outcomes
• Responsible for delivery and rollout of key business reporting/analytics solutions and applications.
  

The Skills You Will Bring
Education and General Experience:

• Bachelor's degree (preferably in computer science, business, or another technical field)
• 4 years of IT experience
• 1-3 years product management, business analysis, or other relevant technical or functional experience
  
  

Functional Expertise And Experience

• Define system scope and objectives based on user needs and a strong understanding of business processes and industry requirements.
• Supports business process redesign and documentation for new and enhanced technology solutions.
• Translates high-level customer requirements into functional and/or technical specifications.
• Understands end-to-end system behavior and downstream functional impacts based upon proposed changes to a system.
• Educates IT teams on business direction, goals, and drivers behind requirements.
• Executes end-to-end systems analysis and evaluates how technology choices affect business outcomes today and in the future.
• Leads or assist with user acceptance testing
  
  

Technical

• Experience with/Ability to learn Business Intelligence tools and technologies, such as SAP BW, SAP Analysis for Office, Fabric, Power BI, Power Automate, Power apps
• General understanding of Relational Database structures and SQL syntax. Ability to query, analyze, and validate data
• Ability to learn and understand new technologies to improve business performance such as AI assistants like Copilot, Claude and GitHub
• Builds solid relationships with business partners and seeks input from appropriate decision makers / stakeholders on important issues involving a technology solution
• Excellent communication skills and ability to translate technical concepts to non-IT audiences
• Experience with/understanding of SAP APO Planning & Scheduling and SAP Deliver as well as understanding of IP Supply Chain operating model and supply chain concepts
  
  

Responsibilities

• Under general direction, formulates and defines systems, scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.
• Participates in the business process redesign and documentation as needed for new and/or upgraded technology.
• May translate customers' high level requirements into functional and/or technical specifications.
• Educates IT organization on direction of the business.
• Competent to work on all phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.
• Limited understanding of global system implications to issues and processes associated with the system.
• May instruct, direct and check the work of business analysis personnel.
• May act as a team leader on selected assignments to include: preparation of simple project plans, coordination of multiple resources, and reporting project status.
• Typically has 4 to 6 years of experience.
  
  

Competencies Needed For This Position

• Action Oriented
• Plans and Aligns
• Nimble Learning
• Drives Results
• Customer Focus
• Manages Ambiguity
• Resourcefulness
• Communicates Effectively
  
  

The Benefits You Will Enjoy
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.

The Impact You Will Make
We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you will see why our team members say they are Proud to be IP.

The Culture You Will Experience
International Paper promotes employee well-being by providing safe, caring, and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged, and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.

The Company You Will Join
International Paper (NYSE: IP) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions. Additional information can be found by visiting internationalpaper.com.

International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or (877) 973-3919.