What are the responsibilities and job description for the Sr. Quality Engineer position at International Paper and Careers?
Category/Shift :
Physical Location :
The Job You Will Perform:
Essential Responsibilities:
Act as primary contact for customer complaints, concerns, and field issues; interface with CTS managers.
Administer mill’s Proficy system and coordinate in-mill trials; monitor roll stock quality.
Collaborate closely with Finished Products team to manage trial work, evaluate non A-1 roll stock, and guide issue resolution.
Generate monthly complaint and credit statistics; prepare end-of-month quality reports.
Perform quarterly 1-on-1 evaluations; manage lab budget and ensure equipment reliability and accuracy.
The successful candidate will be required to work occasional overtime, weekends, and after hours/on-call response availability depending on customer and business demand.
- Technical or Engineering degree preferred
- Minimum of 5 years’ experience, preferably in the paper industry
- At least 1 year of previous supervisory experience preferred
Preferred experience in one or more of the following:
- Paper machine operations
- Customer service Process Engineering
Functional/Technical Skills
Action Orientation
Customer Focus
Problem Solving
Managerial Courage
Timely Decision Making
Informing
Safety Leadership
The Benefits You Will Enjoy:
- Paid time off including Vacation and Holidays
- Retirement, pension, and 401k Matching Program
- Medical & Dental
- Education & Development (including Tuition Reimbursement) Life & Disability Insurance
- Leadership training Promotional opportunities
The Impact You Will Make:
We continue to build a better future for people, the plant, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you will see why our team members say they are Proud to be IP .
Salary : $89,000 - $118,600