Marketing & Operations Assistant

About the Job

Salary: Commensurate with experience

Location: Hybrid

Annual discretionary bonus eligible

Comprehensive Benefits (Medical, 401k, PTO 16 days per year, Major Holidays off)

International Healthcare Media (IHM) is an informative, educational, and dynamic online community for healthcare providers, patient warriors, and patient advocates/caregivers worldwide. Our mission is to deliver exceptional multimedia content that drives meaningful health outcomes and improves patient quality of life.

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We connect audiences with:

• Content Creation: Peer-to-peer conversations, videos, podcasts, conference coverage, research updates, quizzes, and more.

• Topic Spotlights: Curated research and news in one place for easy access.

• Video & Podcast Conversations: First-person perspectives from clinicians, patient warriors, and advocates.

• Scientific Meeting News: Clinical takeaways from global conferences.

• Interactive Quizzes, Polls & Surveys: Engaging tools for learning and feedback.

• Industry & Regulatory News: FDA updates and industry announcements.

• Latest Research & Study Data: High-level summaries of published studies.

• Clinician-Authored Content: Practice-changing insights directly from peers.

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Role Overview:

The Operations & Marketing Assistant will support our growing team by blending marketing execution, advertising operations, and light administrative responsibilities. This role is ideal for a tech-savvy, detail-oriented, and proactive individual eager to learn and grow within a fast-paced environment. You’ll play a critical role in helping ensure smooth campaign delivery, strong coordination with stakeholders, and operational excellence across our brands.

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Key Responsibilities

Marketing & Campaign Support

• Assist with setting up, scheduling, and sending marketing campaigns.

• Support advertising operations, campaign management, and reporting.

• Coordinate with external stakeholders, including Key Opinion Leaders (KOLs), for content production.

• Support organic social media team (My Hero 360®)

• Internal & external ‘run of show’ support

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Operations & Administrative Support

• Provide light administrative assistance and manage special projects.

• Assist with data operations, performance metrics, and reporting.

• Collaborate across shared services (editorial, operations, marketing, etc.) to ensure cohesive execution.

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Qualifications & Skills

• Bachelor’s degree or equivalent professional experience.

• Tech-savvy with the ability to quickly learn new platforms and tools. (ei. AI)

• Strong organizational and time-management skills.

• Clear written and verbal communication abilities.

• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.

• Detail-oriented with a proactive approach to problem-solving.

• Ability to travel once per quarter.

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Preferred Experience

• Minimum of 2 years of professional experience.

• Prior experience with email service providers.

• Familiarity with advertising operations, campaign management, or digital marketing.

• Experience coordinating with external stakeholders (clients, content creators, or KOLs).

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Success Metrics

• Accuracy and timeliness of campaign execution.

• Smooth coordination with internal teams and external stakeholders.

• Contribution to improved operational efficiency and campaign performance.

• Growth in professional skills and ability to take on increased responsibility over time.