Dental Receptionist (Front Desk) and Assistant BILINGUAL

**READ ENTIRE POST BEFORE APPLYING**
**DO NOT APPLY IF YOU DO NOT MEET THE JOB REQUIREMENTS**
**DO NOT APPLY IF YOU DO NOT WANT TO FILL OUT THE QUESTIONNAIRE**

Position: FULL TIME, CROSS TRAINED, Dental Front Desk (FD) and Assistant (DA).

We are a fast-paced PPO/Medicaid dental office looking for a Full-Time cross-trained team member who can be in control of all front-desk duties as well as dental assist the doctor when needed in the treatment rooms. Must be dependable, experienced, and motivated to tackle all issues relating to front desk and assisting. Need to be a team player, have stable work history, good patient communication skills, and great customer service. Our objective is to provide friendly and quality healthcare service to each and every patient that walks through our door. Service and attitude is a big part of the dental field; especially since people don't worry enjoy going to the dentist.

Good working environment; small team of members who treat other like family. We are in the Southwest Suburbs. Our office has 3 part-time general dentists, 1 orthodontist specialist, and 6 staff members. We do orthodontics/braces 2 days per month, general dentistry 5 days per week, for everything from restorative procedures to extractions, to root canals.

Name of office: International Dental of Bridgeview
Address: 7124 W 83rd, Suite E, Bridgeview, IL 60455
Website: http://intldentalbridgeview.com/
Facebook: facebook.com/intldentalbridgeview

REQUIREMENTS FOR FRONT DESK (FD):
-Must be bilingual in Spanish or Arabic.
-Must be available to work Monday through Saturday if you are full time.
-Must have flexible work schedule. We are open Monday to Saturday, as early as 8:00am or as late as 7:00pm.
-Minimum 1 year of experience in private dental office or university dental clinic.
-Must have experience with PPO dental insurance plans and Illinois Medicaid plans.
-Excellent knowledge with dental Medicaid: ability to verify patient Medicaid eligibility, send claims for different Medicaid plans, submit pre-authorizations for treatment, follow-up on aged claims, managing denials/appeals, etc.
-Ability to verify PPO dental insurance benefits, calculate and presenting treatment plans, pre-collecting from patients, etc.
-Ability to process PPO claims, updating patient ledger balances, calculating deductibles and co-payments, etc.
-Ability to educate patients on the dental treatment they need; and different financing options available.
-Ability to manage lab cases, end of day reports, doctor production and collection reports, etc.
-Excellent phone skills: great communicator, greeting new patients, make/confirm appointments, take insurance information, etc.
-Excellent front desk skills: scanning insurance cards and IDs, help patients fill out paperwork, preparing patient insurance information, documenting communication notes, etc.

PREFERRED SKILLS IF CROSS TRAINED DENTAL ASSISTANT (DA):
-Minimum 6 months of experience in private dental office or university/hospital dental clinic.
-Proficient with taking intra-oral x-rays, panoramic, and ceph. We are a fully digital office.
-Proficient with assisting in restorative (fillings, crowns), as well as minor surgical procedures such as extractions, and root canals.
-Proficient with managing dental lab cases and office supplies.
-Proficient with making Temporary Crowns on your own.
-Proficient with computers and dental practice software to make appointments for patients. We use Open Dental and XDR Radiology software.
-A big plus if you have experience in orthodontics (metal braces, Invisalign, etc).

This position is for FULL-TIME (35-40 hours per week) if you want cross-trained position. Candidate must be flexible with hours/availability due to the nature of dental office schedule changes. Our office hours vary throughout the year, but generally Monday through Friday 8:30am-6:00pm, and Saturdays 8:00am-2pm.

Compensation is based upon experience and the skills you have. Email your resume and recent small photo for consideration to set-up interview and tour our office. References are highly preferred! Attach your resume as Microsoft Word or PDF document in order to be able to open the file.

Job Type: Full-time

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training
• Professional development assistance
• Uniform allowance

Application Question(s):

• Are you able to work six (6) days a week if you are Full-Time?
• Do you have a flexible schedule? If you have any family commitments, please explain. We try to accommodate our staff for their family commitments.
• Are you bilingual? Candidate must speak Spanish or Arabic for this position.
• Do you have experience in both Dental Reception and Dental Assisting? Please explain for us to gauge your experience.
• Why do you feel you are a great candidate for this position?
• What is the pay range that you are trying to achieve?
• We perform background check and drug test on applicants before hiring. Are you OK with this?
• What is the best phone number and email to reach you? Confirm your contact info on really is up to date.

Work Location: In person