HR Staff Assistant - Yellowstone National Park

Overview

Live. Work. Explore. as a part of our Gardiner HR team in Yellowstone National Park!

Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! 

Job Summary:

The Human Resources Staff Assistant is responsible for providing administrative support and performing a variety of technical Human Resources functions. These functions include administering hiring and on-boarding functions of employment, preparing and maintaining employment records and other human resources documentation, distributing human resources communications as appropriate, and performing all other responsibilities as directed by the business or as assigned by Management.

The Details:Position Type: SeasonalSeason Dates: As soon as possible - Early November Pay: $18.00/hr.Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why Yellowstone National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

Life in Yellowstone:

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost
• Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Employee Assistance Program
• Wellness Program
• Learning and Development Program

Perks:

• Free Yellowstone & Grand Teton National Park pass
• Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi
• Employee discounts at local gateway communities
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

• Create a positive first impression for potential candidates throughout the hiring process.
• Provide a high level of service to all potential candidates and seasonal employees returning to work in Yellowstone National Park for Xanterra Travel Collection, Inc.
• Process confidential and sensitive data related to the seasonal employment application process, reference checks, I-9 documentation requirements, and other personnel data.
• Maintain information and personnel files viewed as confidential for all candidates and seasonal employees. Ensure sensitive and confidential information is viewed or handled only when there is a business need to do so.
• Communicate with applicants and current employees in a professional and helpful manner via telephone or e-mail.
• Maintain a friendly, kind, demeanor in all pre-arrival and check-in dates interactions with candidates. Ensure candidates and arriving employes are comfortable and knowledgeable in next steps after check-in.
• Share Park knowledge and ensure all employees are comfortable with directions to the uniform room, their park location/village, and their location’s housing office before leaving check-in.
• Other responsibilities as assigned.

Qualifications

• Experience handling and maintaining sensitive data and information.
• Proficiency in Microsoft Word, outlook, and Excel required.
• General business communication skills – excellent in person, telephone, and email communication skills required.
• Possess a proactive approach to accomplishing tasks in an efficient manner while ensuring strong attention to detail.
• Strong interpersonal skills, especially in regard to communicating with potential employees, current employees, and coworkers tactfully and professionally.
• Must be able to work weekends and holidays.

Preferred Qualifications:

• Knowledge of or ability to learn ICIMS applicant tracking system, Cloudsuite, and Dayforce
• Switch board or similar experience answering questions by phone; especially in high volume.
• Experience working with a wide variety of personalities and people from diverse backgrounds.
• Ability to remain flexible and adjust to changing needs and pace of the office during fluctuating volume throughout the year.

Physical Requirements include:

• Ability to stand, bend and stretch for long periods, as when filing.
• Ability to lift and move items weighing up to 25 pounds.
• Ability to sit for long periods of time, as when answering phones, doing computer work or processing new employees, sometimes up to five hours.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.