What are the responsibilities and job description for the Host - Grand Canyon South Rim position at Internal Career Site?
Overview
Live. Work. Explore. as a part of our Food & Beverage team in Grand Canyon National Park!
Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.
We’re hiring Hosts to Live. Work. Explore. at the South Rim of the Grand Canyon!
Job Summary:Greet guests and seat diners in an expedient fashion while maintaining a proper seating flow in the dining rooms.
The Details:
Position Type: Full-time, Year-Round or Seasonal
Pay: $15.85 per hourSchedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)
Why Grand Canyon South Rim?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.
Life at the South Rim:
- Dormitory-style employee housing for $20.00 per week
- On-site employee meals (cafeteria-style)
- Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)
- A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
- Meet people of all ages from all over the country and world!
Benefits:
- Medical, Dental, Vision
- Paid Time Off and Holidays
- Disability Insurance
- 401k with match
- Life and AD&D Insurance
- Employee Assistance Program
- Wellness Programs
- Learning and Development Programs
Perks:
- Free Grand Canyon National Park pass
- Rec Center – Fitness Equipment, Computers, and Free WiFi
- Paid Day off on your birthday
- Discounted mule rides
- Free Grand Canyon Railway Train Rides
- Retail, Lodging and Travel Discounts
- Planned employee trips and activities
- $350 Referral Bonus Program
- The adventure of a lifetime!
Responsibilities
- Greet the guests as they approach the podium and make them feel welcome.
- Remain knowledgeable of property wide offerings and current trail conditions as it relates to water supply, closures, and bus routes.
- Remain fluid with all hours of operations for the restaurant and current menu selections as well as the daily feature.
- Field phone calls as necessary while assisting guests with all inquiries including guest room dining orders.
- Seat the guest(s) as quickly as possible or if table is not immediately available, then inform the guest(s) of how the wait time.
- Enter guest name and number in party on the wait list and give guest an accurate time of the wait period.
- For those dining rooms that utilize a reservations system, check guests in and informs them as to the length of time before they will be seated.
- Maintain seating log to ensure accurate cover count for the seating period.
- Keep the seating chart current and seat guests in a proper flow in the sections so as to not over seat any servers.
- Keep menus clean and presentable.
- Report any guest complaints and/or issues immediately to the Manager.
- Assist Bussers as needed to clear and set tables.
- Complete opening and closing side duties according to dining room standards.
- Other duties as assigned.
Qualifications
- Ability to professionally interact with a broad cross-section of guests.
- Good verbal communication skills with ability to interact with guests and staff.
- Physical ability to stand for long periods of time.
- Must be available for evening shifts, weekends, and holidays.
- Ability to keep a professional demeanor toward the guests and staff under very busy business levels.
- Must be able to pass ServSafe food handler training.
Physical Requirements:
Constantly: Stand, walk, reach, lift/carry.Frequently: Handle, bend, lift/carry up to 20lbs.
Ocassionally: Reach, squat/kneel, lift/carry up to 50lbs.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.