What are the responsibilities and job description for the HVAC Service Technician position at Intermountain Home Services?
Description
Position Mission
To deliver high-quality HVAC service that ensures customer satisfaction, system performance, and safety. As a Service Technician, you will represent our commitment to excellence in every job, taking pride in your craft, solving problems with integrity, and continuously growing your technical skills.
Overview
Walker Plumbing Heating & Air is looking for a skilled and dependable HVAC Service Technician to join our growing team. This role is ideal for someone who takes pride in their work, values collaboration, and is committed to doing things the right way—every time. You’ll handle diagnostic, maintenance, and repair tasks for a range of commercial and residential HVAC systems, always putting the customer first and safety at the forefront.
You’ll thrive here if you value quality, respect others, and are eager to grow in a company that takes care of its people and leads with its values.
Key Responsibilities
Qualifications
One Team. Relentless Standards. Results That Matter.
At Intermountain Home Services (IHS) and its family of brands, we don’t just fix pipes and tune HVAC units—we build a platform for people to grow, lead, and thrive. From day one, every team member joins a company that’s scaling smart, led by strong values, and driven by a mission to serve both our communities and our employees with excellence.
We empower our brands and our people to win together—designing systems, developing talent, and holding ourselves to elite standards in everything we do. Our employees aren’t just part of a company, they’re part of something bigger: a movement to define the future of home services with urgency, discipline, and full ownership.
Fair, Flexible, and Performance-Driven Pay
Position Mission
To deliver high-quality HVAC service that ensures customer satisfaction, system performance, and safety. As a Service Technician, you will represent our commitment to excellence in every job, taking pride in your craft, solving problems with integrity, and continuously growing your technical skills.
Overview
Walker Plumbing Heating & Air is looking for a skilled and dependable HVAC Service Technician to join our growing team. This role is ideal for someone who takes pride in their work, values collaboration, and is committed to doing things the right way—every time. You’ll handle diagnostic, maintenance, and repair tasks for a range of commercial and residential HVAC systems, always putting the customer first and safety at the forefront.
You’ll thrive here if you value quality, respect others, and are eager to grow in a company that takes care of its people and leads with its values.
Key Responsibilities
- Diagnose, repair, and maintain heating, ventilation, and air conditioning systems a residential setting.
- Perform routine inspections and preventative maintenance on HVAC systems.
- Communicate clearly with customers about service issues, options, and recommendations.
- Complete service tickets and documentation accurately and in a timely manner.
- Ensure compliance with all safety standards, codes, and procedures.
- Work independently and collaboratively to resolve complex technical issues.
- Maintain tools, equipment, and company vehicle in good condition.
- Participate in ongoing training to stay current with systems, technologies, and certifications.
Qualifications
- 2–5 years of experience in HVAC service or maintenance (residential preferred).
- EPA Certification preferred
- Valid driver’s license and clean driving record.
- Ability to pass a background check and drug screening.
- Strong problem-solving skills and mechanical aptitude.
- Ability to work in a variety of environments, including rooftops, attics, and crawlspaces.
One Team. Relentless Standards. Results That Matter.
At Intermountain Home Services (IHS) and its family of brands, we don’t just fix pipes and tune HVAC units—we build a platform for people to grow, lead, and thrive. From day one, every team member joins a company that’s scaling smart, led by strong values, and driven by a mission to serve both our communities and our employees with excellence.
We empower our brands and our people to win together—designing systems, developing talent, and holding ourselves to elite standards in everything we do. Our employees aren’t just part of a company, they’re part of something bigger: a movement to define the future of home services with urgency, discipline, and full ownership.
Fair, Flexible, and Performance-Driven Pay
- Competitive salaries across the board, benchmarked to market
- Incentive-based pay and commissions for most field and customer-facing roles
- Company vehicles for field techs, and tool purchase programs to support your craft
- Paid medical for employees, with affordable family options
- Vision and dental plans with low premiums
- HSA and copay plan choices
- 401(k) with competitive matching: 100% up to 3%, 50% from 3–5%
- PTO and 6 paid holidays