What are the responsibilities and job description for the Residential Plumbing Sales position at Intermountain Home Services LLC?
Position Mission:
To guide homeowners through plumbing solutions with integrity, clarity, and confidence—turning problems into opportunities and delivering exceptional service from the first conversation to the final signature.
Overview:
Beehive Plumbing is hiring a Residential Plumbing Salesperson to meet with homeowners, assess plumbing needs, and provide clear, professional options that meet both technical requirements and customer goals. You’ll be the face of our service experience and play a key role in building long-term trust and value.
This is a role for someone who enjoys connecting with people, thrives in a fast-paced environment, and brings a balance of technical understanding and emotional intelligence. You’ll represent our company’s values and commitment to quality in every interaction.
Key Responsibilities:
- Conduct in-home evaluations to identify plumbing repair and replacement needs
- Educate homeowners on options and guide them toward the best solution
- Generate estimates and proposals clearly and professionally
- Close approved work and communicate with install and service teams
- Follow up on open opportunities and customer questions
- Track sales metrics and use CRM to maintain records
- Coordinate closely with dispatch, technicians, and leadership to ensure timely job execution
Core Competencies:
- Customer Empathy: Understands homeowner concerns and communicates with clarity and care
- Sales Confidence: Presents solutions naturally and closes with professionalism and honesty
- Plumbing Knowledge: Understands system function and can explain technical concepts in simple terms
- Accountability: Follows through on commitments and owns the customer experience from start to finish
- Time Management: Juggles multiple appointments, leads, and follow-ups without missing details
- Team-Oriented: Works cross-functionally with install and service teams to ensure a seamless handoff
Aligned with Our Shared Values:
- Excellence: You represent the company with professionalism in every home, delivering accurate proposals and a high-end customer experience.
- Integrity: You offer honest solutions—never overselling, always doing what’s right for the homeowner.
- Solution-Oriented: You adapt to different homeowner needs and use feedback and coaching to improve your sales effectiveness.
- Collaboration: You work hand-in-hand with dispatch, techs, and install teams to ensure smooth job execution and customer satisfaction.
- Innovation: You test new approaches to communication, proposals, and tools that improve close rates and customer trust.
Qualifications:
- 2 years of in-home sales experience (plumbing or home services preferred)
- Strong communication and listening skills
- Working knowledge of residential plumbing systems preferred
- Valid driver’s license and clean driving record
- Ability to pass a background check and drug screen
- CRM or proposal software experience a plus
Why you should work with us:
- Commission Based Pay
- Full benefits package including medical, dental, vision, and life insurance
- Company vehicle and phone/tablet provided
- 401k with company match
- PTO and paid holidays
- Ongoing sales and technical training
- Opportunities for growth and career advancement
Beehive Plumbing is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factor.
Salary : $85,000 - $150,000