What are the responsibilities and job description for the Sales Support Specialist position at Intermountain Food Equipment, Inc.?
Intermountain Food Equipment is seeking a highly organized, smart and detail-oriented Sales Support Specialist to support our sales team through quoting, order execution, and day-to-day communication and inside sales coordination.This role plays a critical part in ensuring opportunities move efficiently from initial request through final delivery. This position is in our Salt Lake City office Monday to Friday from 8:00 to 5:00 pm, managing a shared queue of opportunities within structured systems. These systems provide predefined pricing, templates, and workflows—allowing you to focus on accuracy, execution, and efficiency.Key ResponsibilitiesBuild and deliver accurate equipment quotes using standardized pricing and company templatesManage incoming requests and prioritize workload to meet deadlines and maintain consistent turnaround timesReview project specifications, equipment schedules, and drawings for completeness and alignmentCommunicate with sales representatives, dealers, and manufacturer partners to confirm details and resolve questionsHandle revisions, updates, and follow-ups throughout the lifecycle of a projectSupport order processing activities including order entry, coordination with manufacturers, and tracking through completionMaintain organized documentation aligned with company standards and processesEnsure continuity of projects without unnecessary handoffsWhat This Role Is NotTo provide clarity:This role does not control pricing, discounting, or margin decisionsThis role does not manage Salesforce structure or system design; however, it does include daily working in Salesforce for data entry and researching company sales informationThis role is not responsible for generating new salesRequired Qualifications2 years of customer service and office experienceProven proficiency in computer systems such as Microsoft Office suite and Google Gmail. (Experience in a CRM such as Salesforce would be considered a plus)High level of self-discipline and work ethic is a must!High-end Awareness (you PAY ATTENTION and it shows!)Able to manage multiple projects simultaneouslyAbility to take ownership of tasks and follow them through to completion-- working at a desk and on a computer for 95% of the work week.Ability to operate efficiently within structured systems and workflowsPreferred QualificationsExperience with quoting, estimating, order processing, and/or inside sales supportEducation in business, accounting, operations, etc.Experience in foodservice equipment (highly preferred) or related industries such as plumbing, HVAC, electrical, construction, and manufacturing.Familiarity with Salesforce, Auto Quotes, or similar CRM/quoting toolsWhat Success Looks LikeConsistently delivering accurate work with fast turnaround timesOpen to feedback and actively seeking learning opportunitiesManaging multiple projects without delays or errorsMaintaining clear communication across stakeholdersContributing to a streamlined and efficient sales processCompany DescriptionWe are Intermountain Food Equipment – We are Kitchens of the Future®Our commitment to innovation inspires everything we do. As a leading manufacturer rep agency since 1996, we partner with technology-leading manufacturers who share our vision for smarter, and sustainable kitchens. Together, we empower food service operators with solutions that elevate quality, improve efficiency, and reduce environmental impact. Our dedicated team members deliver hands-on, real results that make kitchens and operations thrive. At Intermountain, we believe technology isn’t just the future of foodservice—it’s the key to a better experience for everyone. Let's build the Kitchens of the Future® together.
Salary : $27 - $32