What are the responsibilities and job description for the Office Coordinator position at Intermountain Aquatech?
Office Coordinator
Intermountain Aquatech | Salt Lake Valley, Utah
Intermountain Aquatech is looking for a friendly, organized and dependable Office Coordinator to serve as an important part of our front office team. This position combines customer service and reception responsibilities with warranty administration and a significant amount of service invoicing and support.
The ideal candidate is comfortable working in a busy environment, has strong attention to detail, communicates well with customers and coworkers, and can effectively manage multiple priorities throughout the day. Reliability, punctuality, and consistent attendance are extremely important in this position. We are looking for someone who is dependable, arrives on time and ready to work, and understands that being present and available as scheduled is essential to keeping our office running smoothly and supporting our team and customers. Occasional overtime may be required based on business needs, workload, or special projects, and flexibility to work additional hours when needed is expected.
Key Responsibilities
- Answer phones and provide professional customer service
- Greet customers and visitors and manage front office responsibilities
- Process warranty claims and coordinate warranty-related communication
- Prepare and process Cover, Maintenance and OS Service invoices
- Help with inventory of company vehicles and stock sites
- Assist with outside sales invoicing, scheduling, and coordination
- Support retail staff as needed, including customer assistance and water testing
- Manage office and general supply ordering
- Manage postage, mail and the postage machine
- Maintain an organized and professional front office
- Assist other departments with administrative needs as necessary
What We're Looking For
- Previous office, reception, customer service or administrative experience a plus
- Strong organizational and time-management skills
- Excellent attention to detail
- Professional and friendly communication skills
- Comfortable answering phones and working directly with customers
- Ability to manage multiple tasks and changing priorities
- Basic computer and Microsoft Office skills
- Ability to learn company systems and processes quickly
- Dependable, positive and willing to help wherever needed
- Strong attendance and punctuality are essential. We are looking for someone who is reliable, consistently arrives on time, and is prepared to work as schedule
- Experience with invoicing or accounting systems is a plus
What We Offer
- Competitive compensation based on experience
- 401(k) retirement plan with company match
- Paid holidays
- Paid vacation
- Health/Life Insurance/Identify fraud protection
- Stable, established company with more than 70 years in the business
- Full-time position
- A professional, team-oriented work environment
About Intermountain Aquatech
Intermountain Aquatech has been serving Utah for more than 70 years, building a strong reputation for quality, reliability and exceptional customer service. We provide swimming pool construction, service, maintenance and related products throughout the region.
As an established, locally rooted company, we value dependable employees who take pride in their work and want to be part of a long-term team. Our continued success is built on strong customer relationships, quality workmanship and employees who take ownership of their responsibilities.
If you are organized, dependable and enjoy working with people while keeping things running smoothly behind the scenes, we would like to hear from you.
Intermountain Aquatech is an equal opportunity employer.
Work Location: In person