What are the responsibilities and job description for the Regional General Manager position at InterMed?
We’re seeking a Regional General Manager to lead our healthcare technology management program for a major health system in Albuquerque, New Mexico.
This is a visible, on-site leadership role for someone who builds strong relationships with hospital leaders, removes barriers for their team, and drives results across multiple sites.
*We are open to relocation for the right person.
Responsibilities
- Deliver annual business results for the region, including revenue, profit, and service performance
- Lead, coach, and develop Tech Managers and service technicians, including training and performance evaluation
- Serve as the primary, on-site partner to hospital leadership, building trust and resolving concerns quickly
- Oversee repair, calibration, and maintenance of medical equipment in line with regulatory standards
- Report monthly performance results to company leadership and use data to drive improvement
- Develop and manage budgets aligned with business objectives
- Renew contracts and identify growth opportunities within the region
- Manage on-call schedules, overtime, and billing processes
- Conduct customer satisfaction reviews and act on feedback
- Build training programs, service documentation, and support procedures
- Ensure compliance with company security policies and HIPAA regulations
Preferred Qualifications and Experience
- Bachelor’s degree in electronics, engineering, business, or equivalent experience
- Relevant certification (e.g., CHTM, CBET) a plus
- Strong written and verbal communication skills
- Highly organized, self-motivated, and comfortable working with data and technology
- Knowledge of sales principles a plus
- 10 years of supervisory experience, including leading multi-site teams
- Deep knowledge of healthcare technology management (HTM)
- Experience managing client relationships, contracts, and budgets in a healthcare or field service environment