Home Care Coordinator

Interim HealthCare is America's leading provider of home care, hospice and healthcare staffing.

As a veteran owned, women owned, and family owned business, we are hiring for a Home Care Coordinator in our Brookings, SD office! This is a full time IN OFFICE position (Brookings, SD office location), with no work from home option. 

We have been in Sioux Falls the past 34 years, Brookings for the past 9 years, and North Dakota for 4 years.

We strive to hire caring and compassionate individuals who wish to make a difference in their community, through strong leadership and dedication to the health care field!

**The right person for this job will be very proficient in Microsoft Office products. You will need to be personable, friendly and well-versed with effective communication, attention to detail and customer service.

Essential Functions:

• Assists the Home Care Manager (or designee) in establishing and monitoring compliance with quality and operations standards.
• Responsible for all home care scheduling (clients and employees).
• Actively manages available field staff to maximize hours worked.
• Coordinates, supervises and evaluates the paraprofessional field staff.
• Assists in payroll and billings functions as needed.
• Coordinates with Recruiters for positions needed in home care and interview potential candidates.
• Responsible for educating/orientating new employees on home care procedures and scheduling. 
• Build positive relationships with clients and field employees.
• Assists with home visits to ensure compliance with policies and procedures (as directed by Home Care Manager)
• Assists with marketing, payroll and/or collection functions, as needed.
• Works with supervisor and other team members toward office and business goals.
• Takes appropriate and timely measures to meet the needs of the customer and employees.
• Follows pay and bill structures set by office. Obtains appropriate approval for overtime, rewards or motivators for field staff, from supervisor.
• Assists with administrative and clerical tasks as directed.
• Responsible for orders being filled by qualified personnel in a timely manner.
• Ensure all ongoing training/inservices are logged into employee files.
• Receives referral calls, documents job orders, assists in staffing orders with qualified personnel, and/or organizes/reorganizes job schedules for home care personnel.
• Ensures all assigned office functions are completed in compliance with federal, state, and local laws as well as all policies, procedures, and standards of Interim HealthCare.
• Promotes agency through education to prospective and existing patients/clients.
• Completes other assignments as requested and assigned.
• May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities.  Access to use and ability to disclose PHI is further defined by each organization/department.

Minimum Education & Experience Requirements:

• Associate Degree or equivalent years of training or work experience
• One (1) year experience in healthcare, temporary help, or related industry.
• Understanding of diverse care needs across age groups and disability types.  

Schedule:

• Monday-Friday
• 8:00am-4:30pm
• On call rotation
• Office setting-based in Brookings, SD location

What We Offer:

• Competitive wages
• AFLAC insurance
• 401K Retirement Plan
• Holiday Pay
• PTO
• Dental & Vision Coverage
• Life Insurance
• Health Insurance

For more information, please contact Emily @ 605-371-4253 or by email at emily@sd-ihc.com