Scheduler

Home Health Care Scheduler – Your First Step to Changing Lives!

Location: Chandler, AZ (on-site 3 days / week)
Pay Range $18 - $20 /hr

About Us: 

At Interim HealthCare, we’re more than just a home health care provider. We’re a community of compassionate professionals on a mission to provide quality care to those who need it most, all in the comfort of their own homes. We believe in making every day brighter for our patients, and that starts with YOU, our front-line team who ensures that care is delivered smoothly and efficiently. 

We’re looking for a dynamic, customer service focused, and detail-oriented scheduler to join our team and help us schedule staff, manage patient relationships, and kick-start the care journey for our patients. Whether you're a seasoned healthcare professional or someone passionate about delivering exceptional service, we want you to bring your talents and your heart to the table!

Our Schedulers enjoy some excellent benefits:

• Work from home 2 days a week
• Make a positive impact in the lives of others through the work you do
• Growth-oriented culture that promotes work-life balance
• Continuing Education opportunities

As a Scheduler, here’s a big-picture view of what you’ll do:  

• Ensure compliance with payer and regulatory requirements by adhering to start-of-care timelines, validating care plans, submitting required documentation (e.g., faxing start-of-care notifications to payers), and tracking authorizations to maintain uninterrupted, policy-compliant service delivery.
• Coordinate and manage daily scheduling of home health clinicians (nurses, therapists, aides), ensuring optimal coverage based on patient needs, staff availability, geographic efficiency, and regulatory requirements.
• Serve as the central communication hub between patients, caregivers, and clinical staff, handling schedule changes, resolving conflicts, and ensuring timely, accurate delivery of care services
• Assist management in ensuring compliance with quality and operational standards
• Promptly Schedule staff and improve the process of client/patient scheduling for home health services
• Document job orders, receive referrals and assist with staffing orders  

Who You Are:

- People-Centric: You understand that this job isn’t just about paperwork. It’s about the people. You bring empathy, kindness, and a problem-solving attitude to every interaction.
- Detail-Obsessed: Whether it's verifying insurance or double-checking patient information, you're meticulous in your work and thrive in an environment that requires precision.
- Clear Communicator: You can explain complex information in simple, easy-to-understand terms. Whether you’re speaking with a patient, a family member, or a physician, you know how to make sure everyone is on the same page.
- Multitasker Extraordinaire: You're able to juggle multiple tasks without breaking a sweat – organizing information, scheduling appointments, and answering questions all at once.
- Tech-Savvy: Comfortable with technology and eager to learn new systems and tools that help us deliver the best care possible.

A few must-haves for schedulers:

• 1-2 years experience in scheduling
• Associate’s degree or equivalent years of training and work experience
• Excellent oral and written communication skills with clinical and non-clinical staff
• Strong organizational skills, attention to detail and computer software proficiency

 Why You'll Love Working With Us:

- Impactful Work: This is not just another desk job. Every call you take, every form you process, and every patient you help contributes to making someone's life better. It’s meaningful work, every single day.
- Team Spirit: We’re a close-knit group where collaboration, support, and positivity are at the core of everything we do. You’ll never feel like you're going it alone.
- Room for Growth: Your career doesn’t stop here. As a growing home health care provider, we offer plenty of opportunities to develop new skills and take on new challenges. Want to explore other roles in health care or management? We've got you covered!
- Flexible Work Environment: Work-life balance is important. Whether it's adjusting your hours to accommodate your life or working from home, we’re flexible when it comes to supporting your lifestyle.

Founded in 1966, Interim HealthCare is the nation’s first home care company. Operating through 300 offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of  who are making a positive impact in the lives of others through the meaningful work they do.

This role is perfect for someone who thrives on making a difference in the world of home health care, with a passion for helping others and ensuring seamless communication between families and care teams. Apply now and join our team!

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Salary : $18 - $20