What are the responsibilities and job description for the Front Desk Medical Assistant (FD/MA) Spanish speaking position at Intergrated Pain Management SC?
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Front Desk Medical Assistant (FD/MA)
Location: Integrated Pain Management (IPM), Matteson, IL
Location: Integrated Pain Management (IPM), Matteson, IL
We are seeking a Front Desk Medical Assistant (FD/MA) to join our team at Integrated Pain Management (IPM) in Matteson, IL. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.
Experience Required:
- Minimum of 6 months in a similar role.
- Certification as a Medical Assistant is preferred but not required (uncertified candidates with experience are encouraged to apply).
Hours
- Monday through Friday, starting at 8:00 AM and typically ending at 4:30 PM, with occasional late days extending until 6:00 PM.
Responsibilities
Patient Reception and Administration
- Efficiently manage patient check-in and check-out processes.
- Accurately verify patient information and insurance details.
- Schedule and manage patient appointments.
- Address billing inquiries and process payments.
Clinical Support
- Prepare examination rooms and maintain cleanliness.
- Accurately take and record vital signs.
- Assist providers with medical procedures.
- Perform basic diagnostic tests as needed.
Patient Care and Education
- Provide high-quality patient education regarding procedures and care.
- Communicate effectively and empathetically with patients.
Documentation and Records Management
- Maintain accurate documentation in electronic health records (EHR).
- Prepare and organize patient charts.
- Complete forms related to worker’s compensation and personal injury cases.
Care Coordination
- Coordinate patient care with other healthcare providers.
- Follow up on referrals and external medical records.
- Contribute to case management and care planning.
Specialized Tasks
- Support in managing worker’s compensation and personal injury cases.
- Assist with occupational health assessments and documentation.
Communication and Coordination
- Facilitate effective communication between staff and providers.
- Act as a liaison to ensure smooth clinic operations.
Training and Development
- Participate in ongoing training sessions.
- Assist in training new FD/MA staff.
Quality Assurance and Improvement
- Engage in quality improvement initiatives.
- Provide feedback to improve office procedures.
Key Competencies
- Attention to detail and organizational skills.
- Excellent verbal and written communication.
- Ability to multitask in a fast-paced environment.
- Strong interpersonal and teamwork abilities.
Benefits & Perks
Performance-Based Bonus Pay
- Your hard work will be recognized with bonus opportunities tied to your performance.
Holiday Gifts
- Celebrate the season with us through thoughtful holiday gifts.
AFLAC Insurance
- Available after 90 days of employment.
401(k) Matching:
- 1% non-contributing match provided by the company.
- Up to 4% match with employee contributions after 1 year of employment.
What We’re Looking For
- A warm, approachable personality with a customer-focused mindset.
- Ability to multitask and prioritize in a fast-paced environment.
- A team player who can also work independently.
- Reliable and punctual with a strong work ethic.
We look forward to welcoming a new member to our team who shares our passion for delivering excellent care and service to our patients
Salary : $17