CNC Machine Shop Manager

POSITION SUMMARY: The Machine Shop Manager oversees all day-to-day operations of the machine shop, ensuring production goals are met safely, efficiently, and with high quality standards. This role manages personnel, equipment, scheduling, programming, and shipping activities while utilizing the ERP system to plan, track, and optimize workflow. The manager is responsible for driving continuous improvement, maintaining KPIs, and ensuring on-time delivery of customer orders.

ESSENTIAL FUNCTIONS:

• Oversee all machine shop operations, including CNC machining, manual machining, and secondary processes.
• Ensure machines, tools, and equipment are properly maintained and operating safely.
• Manage building and facility needs related to the shop floor.
• Use SyteLine ERP to create, update, and manage job orders, routings, BOMs, and schedules.
• Plan and schedule production to meet deadlines, optimize capacity, and reduce bottlenecks.
• Monitor job progress and adjust schedules as needed to ensure on-time delivery.
• Supervise machinists, operators, leads, and support staff.
• Assign daily work tasks, monitor performance, and ensure adherence to quality and safety standards.
• Conduct training, coaching, and performance evaluations.
• Manage staffing levels, timecards, and attendance.
• Oversee CNC programming team to ensure accurate and efficient G-code programs are created.
• Coordinate with engineering/programming to support new product introduction and continuous improvement.
• Manage the shipping and receiving team to ensure proper packaging, labeling, and documentation.
• Ensure shipments go out on time and meet customer specifications.
• Maintain high-quality standards and ensure compliance with company procedures.
• Work with quality department on non-conformances, root-cause analysis, and corrective actions.
• Identify opportunities for process improvements, cost reductions, and cycle-time improvements.

COMPETENCIES:

• On-Time Delivery (OTD)
• Throughput / Job Completion Rate
• Machine Utilization & Uptime
• Scrap Rate / Rework Rate
• Schedule Accuracy & Capacity Planning Efficiency
• Labor Efficiency (earned hours vs. actual)
• Setup Time Reduction
• Shipping Accuracy

REQUIRED EDUCATION/EXPERIENCE:

• Experience with SyteLine (Infor CloudSuite Industrial) strongly preferred; experience with other manufacturing ERP systems such as Epicor, SAP, Oracle NetSuite, Microsoft Dynamics, Plex, or similar will be considered.”
• 5 years of experience in a machine shop leadership or supervisory role.
• Strong working knowledge of CNC machining, tooling, and shop floor processes.
• Experience managing scheduling, production planning, and workflow optimization.
• Ability to lead multiple departments and manage cross-functional teams.
• Strong problem-solving, organization, and communication skills.
• Understanding of safety standards, quality systems, and continuous improvement practices (Lean/5S preferred).

WORK ENVIRONMENT: This position is based primarily on the manufacturing shop floor within a machine shop environment and involves regular exposure to CNC and manual machining equipment, moving machinery, noise, metal shavings, and industrial materials typical of production operations. The role requires frequent walking and standing, interaction with production staff, and the use of required personal protective equipment (PPE) such as safety glasses and steel-toe shoes. The Machine Shop Manager must be able to work in a fast-paced setting, manage changing priorities, and may occasionally lift up to 50 lbs or work extended hours to support production and delivery requirements.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee must be able to lift and/or move items over 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

AAP/EEO STATEMENT: All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employment is contingent upon passing a background check and a drug screen.

** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice **

About Interface, Inc.

Interface, Inc. leads the world in force measurement solutions; designing, manufacturing, and we guarantee the highest quality performance load cells, torque transducers, multi-axis sensors, and related instrumentation available. Our plant includes corporate offices, state of the art manufacturing facility, accredited calibration laboratory and multi-faceted machine shop.

Our engineering team provides force measurement solutions to the aerospace, automotive, energy, factory automation, medical which includes the test and measurement industries as well. Interface products can measure from grams to millions of pounds in hundreds of models and physical sizes. By maintaining the entire process, from design, machining, strain gage manufacturing and assembly, and in our own facilities, we can ensure the highest degree of performance possible.

Our reach and influence is global as the preeminent force measurement solutions supplier to Fortune 100 companies worldwide, including Boeing, Airbus, NASA, Ford, GM, Johnson & Johnson, National Institute of Standards and Technology (NIST), and National Metrology Institute of Germany (PTB) and thousands of certified calibration labs. Our in-house calibration labs, certified to ISO-17025 and ANSI Z540.1, support a variety of test standards including ASTM E74, ISO-376, and many others.