What are the responsibilities and job description for the Lead Business Analyst position at Intercontinental Exchange Holdings, Inc.?
Overview
Job Purpose
As a Lead Business Analyst supporting the ICE Clearing Technology team, you will be responsible for defining the functionality of ICE's post-trade and risk product and service offerings, principally in the futures and options markets. Serving as the primary liaison between stakeholders and a software-development team, you will lead and coordinate the translation of business needs into system requirements for large-scale development projects. This exciting role requires transforming complex business problems into precise implementable system requirements and owning the process front-to-back.
Responsibilities
- Work with business users across multiple business units to formulate reconciled requirements, workflows, and use case analysis for new enhancement requests
- Organize and run requirements gathering sessions, reviews and issue resolution involving multiple stakeholders and time zones.
- Reconcile conflicting requirements with stakeholders
- Recognize and communicate the impact new systems and features have on existing systems
- Develop analysis artifacts including use-cases, activity diagrams, user-interface schematics, business rules, technical specifications, process flows, and API documentation
- Adhere to change-control procedures to ensure requirements changes are agreed to by the release team and stakeholders
- Conduct demonstrations and training sessions, and assist end users to adopt the tools developed by the team
- Produce end-user documentation, including release notes and guides
- Query and compile data to support management and sales strategic analysis
- Support the technical development and quality-assurance efforts, as required
- Assist project management to prioritize and track requested system enhancements
Knowledge and Experience
- Bachelor’s degree or comparable experience is required, preferably in Economics, Finance, Mathematics or Computer Science
- 7 years’ software product development, business analysis, quality assurance, or related experience
- Strong business-writing and excellent communication skills required
- Competence in data analysis, and Microsoft Office tools (particularly SQL, Word and Excel)
- Highly detail-oriented, with keen organizational skills
- Ability to multitask and work independently, in a fast-paced environment and within deadline
- Commitment to customer service and on-time product delivery
Preferred
- Trading, clearing or banking-industry experience preferred
- Strong understanding of web applications, data structures, API, XML, HTML, Jira, Confluence
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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
