What are the responsibilities and job description for the Lead Engineer, Systems Engineering position at Intercontinental Exchange Holdings, Inc.?
Overview
Job Purpose
The Systems Engineer is responsible for creating and maintaining availability and high-performance in mixed Linux and Windows development, non-production, and production environments. This individual works as part of a results-oriented, service-delivery team and assists configuration analysts, release engineers, developers, and operations teams. Additionally, the Systems Engineer performs root cause analysis of problems, selects, and implements automation tools, and actively participates in deeply technical discourse. The ideal candidate will have a strong understanding of system tuning and fault-tolerant design principles as used in high-performance, low-latency computing workloads.
Responsibilities
- Assist in the design, planning and implementation of server solutions, ensuring maximum performance and reliability
- Automate manual tasks using scripting and application development
- Investigate and adopt new technologies/tools as needs arise
- Respond to and assist in production operations in a 24/7 environment
- Work efficiently in a fast-paced environment and handle priorities effectively
- Ensure meticulous attention to detail and maintain excellent organizational skills
- Evaluate, test, and integrate new operating system versions, drivers, and patches
- Provide technical analysis, resolve problems, and propose solutions
- Coordinate and execute internal infrastructure initiatives including patching, refreshes, upgrades, and decommissions
- Provide support to, and coordinate with, developers, operations staff, release engineers, and end-users
- Collaborate effectively with team members to achieve project goals and maintain system integrity
- Participate in a weekly on-call rotation for after-hours support
Knowledge and Experience
- 8 years of experience with Linux operating systems (RedHat variants preferred)
- Intermediate Linux administration and engineering
- Proficiency in scripting languages such as Python, Bash, Perl etc.
- Experience with automation/configuration management using either Puppet, Ansible, Chef, or equivalent
- Familiarity with git, foreman, Jenkins, or equivalent
- Demonstrable knowledge of multi-tiered, highly available, and resilient application design
- Knowledge of horizontal and vertical scaling for performance and high availability
- Top-tier analytics and problem solving
- Ability to work in a service-oriented team environment
- Project Management, organization, and time management
- Customer-focused, and dedicated to the best possible user experience
- Communicate effectively with both technical and business resources
Preferred
- Degree in engineering discipline or equivalent experience in Systems Engineering
- Experience building and supporting bare-metal enterprise servers such as HPE, DELL, IBM, etc.
- Experience with server virtualization technologies (VMWare, Proxmox, etc.)
- Familiarity and experience with container technologies (Docker, Kubernetes, OpenShift, Tanzu, etc.)
- Strong understanding of networking protocols and configuration (TCP/IP, DNS, DHCP, InfiniBand, etc.)
- Hands-on experience building and maintaining low-latency computing ecosystems
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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.