Mortgage Loan Officer Assistant

Position Summary

Intercap Lending is seeking a proactive and detail-oriented Loan Officer Assistant to provide essential support to our loan officers in managing the loan origination process. The Loan Officer Assistant will play a critical role in gathering borrower information, preparing loan files, and ensuring a seamless experience for clients. The successful candidate will have strong organizational skills, effective communication abilities, and a passion for customer service.

Responsibilities

* Assist loan officers in collecting and organizing borrower information and documents for loan applications.

* Collaborate with borrowers to guide them through the application process, answering questions and providing assistance.

* Prepare loan files and documentation for underwriting, ensuring accuracy and completeness.

* Coordinate with processors, underwriters, and other teams to ensure timely progression of loan applications.

* Communicate with clients, realtors, and other stakeholders to provide updates on loan statuses and gather required information.

* Assist in reviewing loan files for compliance with company policies and regulatory guidelines.

* Maintain organized records and documentation of loan application activities.

* Assist in scheduling appointments and managing loan officers' calendars.

* Stay updated on mortgage industry trends, regulations, and best practices.

Education and Experience

* High school diploma or equivalent; some college coursework is a plus.

* 3-5 years minimum of experience in mortgage lending, loan processing, or related roles.

* Must hold an active Arizona MLO license or be able to get approved for one within 60 days of hire.

Skills and Competencies

* Strong understanding of loan origination processes and documentation.

* Excellent attention to detail and organizational skills.

* Effective communication and interpersonal abilities.

* Proficiency in Microsoft Office suite and relevant software applications.

* Ability to work efficiently in a fast-paced environment.

* Customer service-oriented mindset.

* Familiarity with Encompass or other loan origination systems is a plus.

This role receives bonus compensation tied to the loan production of the loan officer you support. As loan volume increases, so does your earning potential. The salary range listed is the base rate only that will be paid as non-exempt hourly.