What are the responsibilities and job description for the Front Desk/Receptionist position at Intera Counseling and Wellness LLC?
Front Desk Receptionist — Part Time Intera Counseling and Wellness | Akron, Ohio
About Us
Intera Counseling and Wellness is a warm, inclusive, trauma-informed counseling practice in Akron, Ohio. We are committed to providing a welcoming and respectful experience for every person who walks through our doors — and that experience starts with you.
The Role
We are looking for a part-time Front Desk Receptionist to join our team — someone who is calm, organized, genuinely warm with people, and takes pride in creating a positive first impression. This is an in-person position at our Akron office, approximately 20–25 hours per week to start.
Pay range: $16.00–$17.50/hour depending on experience
What You'll Do
- Greet clients and manage the front desk with professionalism and warmth
- Schedule appointments and manage the client calendar
- Collect co-pays and handle basic billing transactions at the point of service
- Follow up with new client inquiries in a timely and welcoming manner
- Assist with insurance credentialing tasks as needed
- Maintain confidentiality and handle sensitive client information with care and discretion
What We're Looking For
- A naturally calm, kind, and non-judgmental communication style
- Strong organizational skills and reliability
- Comfort with basic office technology and excellent phone communication skills
- Ability to hold professional boundaries with warmth and care
- Prior office or customer-facing experience is a plus — medical office and HIPAA experience is preferred but not required
- High school diploma required
- Genuine respect for people of all backgrounds, identities, and experiences
What We Offer
- A supportive, inclusive, and mission-driven work environment
- Consistent part-time hours with some scheduling flexibility
- 90-day performance review with opportunity for rate increase
To Apply
Please send your resume and a brief note about why this role interests you to mriposo@interacw.com. We look forward to hearing from you.
Intera Counseling and Wellness is an equal opportunity employer. We welcome candidates of all backgrounds and identities.
Salary : $16 - $18