Program Manager (Hybrid Program + Project Leadership)

Location: Austin, TX (Hybrid Preferred)

Role: Full-Time | Reports to Director of Operations

About IntellxxDNA™ 

IntellxxDNA™ provides genomic clinical decision support tools that empower functional and integrative clinicians to deliver highly personalized, root-cause-based care. We support providers treating chronic illness, cognitive decline, anxiety, depression, autism spectrum disorder, fertility concerns, and women’s health conditions. 

We are modernizing our platform, integrating AI capability and transforming our operational and growth marketing technology stack. We need a program-minded leader who can also execute project details at ground level. 

Role Overview 

This role is a hybrid Program Manager / Project Manager, ideal for someone who can think strategically across multiple initiatives while also driving day-to-day execution. 

You will lead program-level oversight (software engineering, AI development, compliance automation, operational execution, growth marketing initiatives, , and change management) while also directly managing project-level tasks, sprint plans, issue tracking, meeting cadences, and documentation workflows. 

This person will help shape how IntellxxDNA coordinates complex interconnected work across Product, Engineering, Research, Operations, Compliance and Marketing/Sales, as well as managing granular progress for key projects. 

Key Responsibilities 

Program Leadership (Strategic, Multi-Initiative) 

• Oversee interconnected initiatives across Product, Engineering, R&D, Compliance, Marketing, and Operations to ensure program-level alignment with company goals. 
• Build and maintain integrated roadmaps, high-level sequencing, cross-team dependencies, and resource considerations. 
• Facilitate weekly executive alignment meetings with CEO/CMO/Operations to ensure clarity on priorities, risks, and strategic decisions. 
• Create governance artifacts, integrated timelines, dependency maps, risk dashboards, and cross-workstream communication plans. 
• Translate executive vision into structured, multi-quarter program plans and actionable cross-functional initiatives. 
• Ensure program-level visibility, communication, and documentation across all teams. 
• Lead the shift to automated HIPAA compliance 

Project Management (Execution, Detail, Delivery) 

• Develop and manage project charters, scopes, timelines, schedules, and task plans for key initiatives. 
• Organize and lead weekly project meetings; drive accountability, task clarity, sprint planning, and blocker removal. 
• Facilitate daily engineer/AI stand ups 
• Conduct post-mortems and own the implementation of improved processes and procedures. 
• Maintain project documentation including decision logs, status reports, requirements, testing automation, and release notes. 
• Coordinate with engineering on backlog refinement, sprint cycles, QA planning, and SDLC documentation. 
• Manage risks and issues proactively; escalate as needed to maintain program and project timelines. 
• Deliver weekly and monthly reporting that aggregates project-level detail into program-level insights for leadership. 

Cross-Functional Coordination 

• Serve as the central communication hub across product, engineering, R&D, operations, compliance, marketing, clinical education, and sales. 
• Coordinate work with external vendors, contractors, engineering partners, design teams, and compliance vendors. 
• Support operational and workflow improvements alongside the Operations team (e.g., SOPs, training, documentation, resource planning). 
• Assist with readiness processes: HIPAA, SOC2 controls, operational system migrations and customer support tooling 

Strategic & Operational Support 

• Connect product redesign to clinician education, partner workflows, launch sequencing, and internal adoption. 
• Support leadership with structured program communication, dashboards, and decision frameworks. 
• Help formalize IntellxxDNA’s emerging program management framework, tooling, and governance practices. 

Qualifications 

Required 

• 5 years of project or program management experience in health-tech, SaaS, clinical data, EHR/CDS, or other regulated technology environments. 
• Strong experience managing both strategic multi-initiative programs and detailed execution-level project work simultaneously. 
• Deep familiarity with SDLC, Agile/Scrum, backlog processes, and technical delivery timelines. 
• Exceptional communication skills, comfortable presenting to executives and translating complex details. 
• Demonstrated ability to manage cross-functional initiatives with interlocking dependencies. 
• Strong organizational skillset with discipline around documentation, tracking, and structured execution. 
• Experience with project management tools such as Jira, Asana, Monday.com, Smartsheet, or equivalent. 
• Experience in HIPAA-regulated or compliance-heavy environments. 

Preferred 

• Experience in clinical decision support, genomics, precision medicine, or clinician-facing health-tech workflows. 
• Program management certification (PMP, PgMP) or relevant advanced training. 
• Experience managing both internal teams and external vendors. 
• Prior experience supporting system migrations (CRM, help desk, analytics, Vanta/SOC2, etc.) 
• Familiarity with functional/integrative medicine and clinician behavior patterns. 
• Experience building conversational AI, search, and recommender systems 
• Deep fascination with AI with experience using it to automate process and improve the quality of requirements gathering and executive communication 
• Previous experience as a software engineer 

Attributes for Success 

• Hybrid thinker: comfortable shifting between big-picture strategy and detailed task execution. 
• Structured communicator: able to keep executives informed while giving teams the clarity they need. 
• Highly organized: disciplined with tracking, documenting, and driving work forward. 
• Calm and stable: capable of navigating rapid change, competing demands, and ambiguity. 
• Proactive: anticipates issues, identifies cross-team conflicts early, and removes blockers. 
• Systems-oriented: sees how projects interconnect and manages them as a unified ecosystem. 
• High integrity: trustworthy handling of regulated health information and confidential initiatives. 

Benefits

· 401(k)

· Health insurance

· Paid time off

· Performance-based bonuses on a discretionary basis