What are the responsibilities and job description for the Cloud Infrastructure Site Reliability Engineer (SRE) position at Intelliswift - An LTTS Company?
Job Posting Title: Cloud Infrastructure Site Reliability Engineer (SRE)
Location: Alpharetta, GA or Berkeley Heights, NJ
Position Summary:
As a Cloud Infrastructure Site Reliability Engineer (SRE) with expertise in multiple public cloud service provider platforms, you will be responsible for operating infrastructure solutions, following the principles and practices pioneered by Google’s SRE model. Your work will ensure our cloud services meet uptime, reliability, and performance targets, and you will drive automation and continuous improvement across our production environments. This role will involve collaborating with cross-functional teams to enhance our cloud reliability posture and streamline processes through automation.
Key Responsibilities:
• Design, build, and maintain highly available, scalable, and secure cloud infrastructure on platforms such as AWS, GCP, or Azure.
• Develop and implement automation for provisioning, monitoring, scaling, and incident response using Infrastructure-as-Code tools (e.g., Terraform, CloudFormation, Ansible).
• Monitor system reliability, capacity, and performance; proactively detect and address issues before they impact users.
• Respond to production incidents, participate in on-call rotations, and lead post-incident reviews to drive root cause analysis and reliability improvements.
• Collaborate with software engineering and security teams to ensure new services and features are production-ready and meet reliability standards.
• Build and maintain tools for deployment, monitoring, and operations; automate manual processes to reduce toil.
• Document operational processes and system architectures to ensure knowledge sharing and repeatability.
• Continuously evaluate and implement new technologies to improve system reliability, security, and efficiency.
Qualifications:
• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• 3 years of experience in software development with proficiency in at least one programming language (e.g., Python, Go, Java, C ).
• Experience administrating cloud platforms (AWS, GCP, Azure), including networking, security, containerization, storage, data management, and serverless technologies.
• Solid understanding of Linux systems, networking fundamentals, virtualized, and distributed systems, file systems, system processes and configurations.
• Deep understanding of observability (monitoring, alerting, and logging) tools in cloud environments. Ability to set up and maintain monitoring dashboards, alerts, and logs.
• Familiarity with Continuous Integration/Continuous Deployment (CI/CD) tools for automated testing, deployments, provisioning, and observability.
• Ability to manage and respond to incidents, perform root cause analysis, and implement post-mortem reviews.
• Understanding of setting, monitoring, and maintaining Service-Level Objectives (SLOs) and Service-Level Agreements (SLAs) for system reliability.
Additional Qualifications a Plus:
• Experience working with enterprise-scale financial services or other regulated industries
• 5 years of experience in SRE, DevOps, infrastructure, or cloud engineering roles, preferably supporting large-scale, distributed systems.
• Excellent problem-solving, troubleshooting, and communication skills.
• Experience leading technical projects or mentoring junior engineers.
• Certifications: Certified Engineer, DevOps, SRE, CSREF