Operational Specialist

Job Title

Operational Assistant

Location

4455 Atherton Drive, Salt Lake City, UT 84123, USA

Duration 3 Months with possibility of extension

Salary/Rate

Compensation will be provided as part of the formal offer and is based on experience, skills, and market data. This role complies with all applicable federal, state, and local pay transparency laws.

Job Summary

The Operational Assistant serves as the first point of contact for visitors, employees, and customers while supporting daily administrative and Human Resources functions. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced office environment. The ideal candidate is professional, approachable, and capable of handling sensitive information with discretion.

Responsibilities

Provide front desk support by greeting visitors and directing them appropriately

Answer and route incoming calls to the appropriate departments

Perform general administrative duties such as scanning, filing, and mail distribution

Coordinate meetings, conference calls, and training logistics

Create presentations, reports, and internal communications using Microsoft Office tools

Maintain employee ID badges, including creation and replacement

Support emergency response processes as needed

Assist HR with recruitment coordination, including scheduling interviews

Support onboarding processes, including new hire documentation and orientation logistics

Enter and maintain employee data in HRIS systems

Process E-Verify and I-9 documentation and escalate discrepancies

Maintain and organize employee files in compliance with company policies

Respond to employee inquiries regarding HR and payroll systems

Assist with timekeeping system setup and LMS troubleshooting

Support employee engagement initiatives such as events, trainings, and recognition programs

Maintain employee bulletin boards for compliance and communication

Assist HR with special projects and administrative tasks as needed

Required Qualifications

High School Diploma or GED required

Bachelor’s degree in Human Resources or related field preferred

Previous experience in HR administration, onboarding, or data entry preferred

Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

Strong organizational, multitasking, and communication skills

Ability to handle confidential information with discretion

Demonstrated ability to work independently and adapt to changing priorities

Work Requirements

Must be at least 18 years of age

Ability to work in a professional office environment

Ability to perform sedentary work, including extended computer use

Occasional lifting of files and office materials, and use of filing systems

Regular communication with employees, visitors, and stakeholders

Equal Opportunity Employer

Client is Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.

Application

Interested candidates should submit a resume along with responses to the screening questions below.

Screening Questions (Required with Submission)

1. Can you walk us through your background and highlight any experience that relates to front desk or administrative work?
2. Tell me about a time you had to communicate with someone who was frustrated or needed help—how did you handle it?
3. What stood out to you about this position, and what made you want to apply?
4. Can you give me an example of a time you stepped in to help without being asked?
5. Can you tell me about a time you didn’t know how to do something at work—what did you do?
6. Tell me about a time you made a mistake at work – how did you handle it?